Question about Xerox Office Equipment & Supplies
First of all, the feed rolls may be very slick, try cleaning them several times with fantastic or 409. They are probably very smooth and just spinning on the paper.
The feed clutch or motor, depending on the model, may be bad and not driving the feed rolls.
The paper tray may not be lifting the paper stack to the rollers.
Posted on Jun 05, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
If job prints from the wrong tray or on the wrong paper or specialty media, this is an indication that the operator panel menu settings do not match the media loaded in the tray.
Make sure the Paper Size and Paper Type specified in the printer driver match the paper size and type in the tray.
For further assistance, please contact Lexmark Technical Support
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