Question about Samsung SL102 Digital Camera

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There is dirt stuck in my lens preventing it from going in. How do I clean it?

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Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Oct 16, 2010

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Error99 - Canon EOS40D I have taken out the battery, which the camera on and off, taken off the lens and put it back on...taken out the CF card and put it back in...done everything that has been suggested...


Taking the lens off and back on does nothing unless you clean the gold contacts on both the lens and camera body. Most common method is to use a clean pencil eraser and lightly polish the contacts. Do this while the lens is inverted to help prevent dirt from getting into the lens cavaity.

Also the camera body try to hold the lens cavity downward to help prevent dirt or dust from getting into the camera Gently polish the contacts. You might want to do this with all your lenses and battery contacts.

The Error 99 is Canon's way of saying electrical communications are at fault but they don't tell you which one.

Also doing a camera firmware update often times works the best for this error code.

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Lens problem, turn camera back off then on message


That usually occurs after the camera has been dropped or dirt is stuck inside the moving parts. I have had this on two cameras; one was filled with dirt, and eventually started working again. If you can try to clean it while it is fully extended and retracted you may be able to get away with a simple fix. Cleaning it in one position may be impossible.

My other camera was dropped into dirt (with a lot of force...fell on it). After trying to clean it with the above method I was able to get it to finally work. The clicking you hear is the zoom mechanism binding on 'something', which is either dirt or a bent or broken part inside. After a few seconds it will shut off to prevent causing further damage.

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Piece of dirt in the lens!


Gently tap the lens with a stick and see if the dirt will fall to the side. It may of course migrate back, but as long as it doesn't stick to the lens, it will be out of the way for most pictures when the aperture closes. If it is stuck to the lens, have it professionally cleaned, OR take consulation in the fact that closer dirt is to the "optical center" of a lens, the less effect it has on normal pictures- pictures of bright objects are different though

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Camera lens won't come out and it beeps three times.


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The transmission system that moves the lens in and out has a problem with it's gears. There is most likely a gear or an actuator that has fallen out of alignment and is getting stuck at a certain point as the lens comes in/out.There is some disturbacnce of the lens arrangement that is preventing the lens from coming in/out.Any of these symptoms above could trigger the camera to shut itself off to protect itself from further damage.

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Clean dust inside the lenz


Don't. Unless there are some really big specks of dirt inside the lens then they will have no effect at all on picture taking. To prevent the problem getting worse always store your lens with it's front and rear caps on and inside a lens bag. Also make sure that your camera bag is clean and isn't shedding fibres from the inner linings.

Dismantling your lens to clean it is really a job best left to a professional who will then additionally check and clean/lubricate the moving parts inside the lens.

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1 Answer

Lens keeps getting stuck/needs a good tug to zoom past 25 HELP!


Hi Rachael_amor, If the lens will not zoom on the camera will it off the camera? If not then it has some grit, dirt, and the like in the lens. You could attempt to vacuum around the zoom however, I suspect it will need to go in to Nikon. That lens is not well weather sealed, it is a inexpensive consumer lens.

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1 Answer

The zoom is stuck in the out position and will not retract back into the camera!


Hi there, welcome to FixYa.

The problem your having is that sand and/or dirt gets in the lens mechanism of the camera. When the little cog inside gets sand or dirt in it, it prevents it from moving. It is what causes 95 percent of all lens errors. The other 5 percent are when the guide pins get misaligned and don't go back in the tracks properly. Mis aligned pins happen alot of times when you drop it with the lens extended, so let's go with the easy one first.

Take an air compressor (or borrow a friends) and put the nozzle up to the space in between the lens and and the camera. Blow it out real good. It may take a couple of tries, but it should free it up.

Let me know if that helped, and feel free to rate my answer.

Rob

Mar 11, 2009 | Nikon Coolpix 7600 Digital Camera

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Lens no longer pops up.


Hi there and welcome to FixYa.
90 percent of the time with lens errors, it involves dirt or grit in the lens mechanism. Camera bags cause this alot! Try this:
Take an air compressor if you have one, or maybe you can use a friends, anyway, put the nozzle up to the camera and run it around the space between the lens to clean out any dirt or yuk that may have gotten in there. That is your best bet to fix and prevent the lens mechanism from locking up on you.

Rob

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Error-C1


Dirt /dust in the lens and lens gear box ( this drives zooming only ) preventing optimum functioning. Lens cannot properly come on line ( shutter and diaphragh mechanism then do not come on line ) and the camera switches off. Solution : is ether replace lens unit or dismantle lens to clean out ( from gear box and the helicoil of the lens ).

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