Question about HP LaserJet P2015dn Printer

1 Answer

RE:HP P2015 Hi I installed HP P2015.The driver are installed okay.But cant print. And indicates UNKNOWN DEVICE ON THE DEVICE MANAGER. Warm regards Samuel

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 638 Answers

  1. THERE MAY BE THE PROBLEM WITH USB DRIVERS IN UR PC .
  2. TO RECTIFY --- RIGHT CLICK THE MY COMPUTER ICON
  3. CLICK PROPERTIES AND THEN CLICK HARDWARE N GO TO DEVICE MANAGER
  4. UNINSTALL ALL USB PORTS AND THEN SCAN FOR HARD WARE CHANGES
  5. UR PC WILL DETECT UR PRINTER N ASK FOR PRINTER DRIVERS
  6. RELOAD DRIVERS N UR PC WILL COMMNICATE WITH UR PRINTER.
  7. FOR FURTHER ASSISTANCE FEEL FREE TO ASK AND WISH U SUCCESS -BYE

Posted on Jun 03, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cant find scanner driver or software for hp 3055


Hi
Use a Normal TWIN driver that appears in any software that allows you to scan or in Windows click on Start, Device and Printers, Select your HP3055 and SCAN

Dec 09, 2014 | HP LaserJet 3050 All-In-One Printer

3 Answers

I do not have the cd for installation of printer in my pc


Hi,
You can get the drivers for the HP LaserJet P2015 from HERE.

Just select the Operating System from the list and download it.


All The Best.


With Regards:-

Subhankar Ghosh

Nov 17, 2010 | HP LaserJet P2015 Printer

1 Answer

I cant install my HP C4180 printer because the printer driver could not be saved because the source file could not be read???


1st You download Printer Driver. HP Photosmart Printer Driver After this install the Printer driver in the system.
Installation of Printer Driver
  • Go to the control panel
  • Click on the System Icon
  • Click on the Hardware Tab
  • Click on the Device Manager then
  • Select the Unknown Device or printer device where yellow Question Marks sign on it.
  • Right click on it and uninstall it.
  • After this go to the top of the device manager and click on scan for hardware changes.
  • Driver installation Wizard start.
  • Brows Your Driver from the Hard Disk and click on next.
  • Driver will be install.

May 10, 2010 | HP Photosmart 4180 All-in-One Printer

1 Answer

Windows 7 cant see my hp 6110


1st You download Printer Driver. HP Office Jet Printer Driver After this install the Printer driver in the system.
Installation of Printer Driver
  • Go to the control panel
  • Click on the System Icon
  • Click on the Hardware Tab
  • Click on the Device Manager then
  • Select the Unknown Device or printer device where yellow Question Marks sign on it.
  • Right click on it and uninstall it.
  • After this go to the top of the device manager and click on scan for hardware changes.
  • Driver installation Wizard start.
  • Brows Your Driver from the Hard Disk and click on next.
  • Driver will be install.

May 04, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

I cant find hpc20155.xml


This is direct from the HP website. some files were renamed... it works!
ISSUE: During the LaserJet P2015 Series USB installation, the following error message is displayed: 'hpc20155.xml' on HP LaserJet P2015 Series CD is needed SOLUTION: The HP LaserJet P2015 EWS driver on Microsoft Windows Update and Windows Market Place Web sites is newer than the driver that is included on the product CD that shipped with the printer. Because of this. the Microsoft Windows (Found New Hardware Wizard) will install the driver from the web. Some file names are inconsistent between driver version 1.0.0.12 and version 1.0.0.10, including the hpc20155.xml file, hence the attempt for the driver to search for the hpc20155.xml file will fail, and prompts the error message. To resolve this issue perform the following:
  1. Click the Browse button on the error message.
  2. Browse through the CD to Drivers -> windows 2000_XP .
  3. Select the file hppcp504.cab , and click OK .
  4. The error message "The Software that you are trying to install has not passed the windows Logo Test " appears. Click Continue Anyway .
  5. If the error message "hpc20155.xml on HP LaserJet P2015 Series CD is needed " appears again, follow steps 1-3.
  6. The required files are copied, and the driver is installed and ready to use.
If the issue still persists then perform the following in the order listed before trying to reinstall the software.
  1. Go to Start -> Control Panel -> System -> Hardware -> Windows Update.
  2. Set the option to Never search Windows Update for drivers .
NOTE: It is important to re-enable the Windows Update function after installing the printer software, otherwise the updates for all the other software on this computer will be blocked. After disabling Windows Update, complete the following steps. Be sure to reenable Windows update after installing the software:
  1. Disconnect the USB cable and remove the device listing from Device Manager
  2. Go to Start ->All programs ->HP ->P2015 ->Uninstall , "OR" Go to Add & Remove and check for the P2015 and uninstall .
  3. Then go to Printer & Faxes . Select the HP LJ P2015 icon and press the Delete button on the keyboard. After deleting the printer icon, go to File and Server properties . Go to Drivers tab and remove any P2015 drivers if listed.
  4. Also delete the following files/ folders C:\program files\HP\toolbox Fx or P2015 C:\documents & settings\app data\tool box Fx
  5. Run the scrubber.exe . Find this on the cd X:\utils\ccc\scrubber.exe & scrubber.ini NOTE: The Scrubber utility can also be downloaded from the web if the original installation CD is not available. However, it is only available as part of the full software installation package named hp_LJ_P2015_Full_Solution_AMWE.exe on hp.com . Once the files are extracted to a folder just open the util folder then the ccc folder and the scrubber.exe file will be visible.
  6. Paste these files at the following path and run the scrubber.exe C:\windows\system32\
  7. Empty the recycle bin
  8. Turn the printer back on.
  9. Now install the printer software again. Connect the communication cable to the PC and printer when prompted during the installation.

Sep 07, 2009 | Printers & Copiers

1 Answer

I could not print with hp laserjet p2015 usinh window vista


hi there,
Is the drivers of P2015 correctly installed on vista? If yes then you have to check your printer USB cable. Try to change it and see the result.

Good luck

Jun 24, 2009 | HP LaserJet P2015 Printer

1 Answer

Hi, We have an HP Laser Jet 3050. We keep


The problem is the driver for printing
Here you can get the latest version of drivers for the operating system you have. http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=1140778&lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=1140783
Have deleted the old driver from Device Manager - Printer and Faxes (if using XP).
Then reinstall the version you get - the safest try PCL5e version. If you have drivers for printers you do not use them would be better to remove them and on them.

Jun 14, 2009 | HP LaserJet P2015 Printer

1 Answer

Hp laserjet p2015dn


Turn off the printer and unplug the USB cable. Open up Device Manager. In the View menu, make sure that Show hidden devices is checked. Click on the + sign next to Printers in the right-hand pane. Uninstall any entries for Laserjet P2015. Reinstall the drivers for the printer. When instructed, plug in the USB cable and turn on the printer. It should recognize the device and allow you to print a test page.

Mar 31, 2009 | HP LaserJet P2015dn Printer

3 Answers

Printer sends error message HP p2015


As mentioned above, install the universal PCL 5 drivers from HP website. This will fix the error.

Feb 23, 2009 | HP LaserJet P2015 Printer

Not finding what you are looking for?
HP LaserJet P2015dn Printer Logo

Related Topics:

846 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96396 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...