Question about Sony Handycam CCD-TR940 Camcorder

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Cassette stuck halfway out - Sony Handycam CCD-TR940 Camcorder

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Tape mechanism problems are quite complicated but they can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be diagnosed by a qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Posted on Oct 18, 2010

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Posted on Jan 02, 2017

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Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
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https://www.usa.canon.com/internet/portal/us/home/support/details/camcorders/support-minidv-camcorders/zr

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