Question about Televison & Video
If you expeienced blue picture, volume cutting out and picture going on and off, the problem may be due to a bad cable. Unfortunately in this particular model and chassis, this often results in damage to internal components in terminal board, and sometimes requires repairing at component level.
Troubleshooting goes through three steps. As said, the initial cause for the problem is almost always cables and connections.
Reset TV and Verizon box by turning everything off.
While devices are off, check connections.
Connect and start back Verizon box and TV.
2)Check Verizon box video settings.
Change Verizon box definition HDsettings, ensure they are 1080i, test also using 720p.
3)Check and test cables and settings.
To test connections furter, label all cables. The error reported is pointing (as usual) at component cables (the red green blue video only). Ensure that audio is also well connected.
As said, label all cables with numbers, or take a picture of the backpanel, disconnect the cables and connect using different connections, Try first the different component cables inputs on TV.
If that does not fix the problem, connect using HDMI, or RCA (AV) cables.
Remember to turn down TV and box before connecting or disconnecting any cable, or you can damage the TV. Disconnect power cord two mins. to reset TV and box after replacing cables.
Here the backpanel:
4) If all that did not work, then one of the cables shorted and blew the components in therminal board.
Posted on Oct 16, 2010
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Posted on Jan 02, 2017
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