Question about Kenmore 63252 Microwave Oven

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I have a kenmore microwave oven model 721.63252 or 721.63259. The glass turntable platter stopped turning following a temporary power outage. However, if I take it off, the supporting frame does turn. The oven still heats up and works otherwise. Is there anything I can do to fix this?

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Microwave turntable.

Is that the only thing that doesn't work? If so it could be a coupler or a belt, possibly the motor it self.

Posted on Sep 17, 2009

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SOURCE: Kenmore Microwave 63252

Microwaves use a special ceramic fuse that has probably been popped by the outage. You have to take the cover off and it looks just like the regular cylindrical glass fuse except this one is white instead of clear. I think radio shack has them. Hopefully the fuse stopped the power surge before it got the front panel controls.

Posted on Dec 31, 2007

SOURCE: kenmore over the range microwave oven

hi how r u
i want to know what's the average power that i should put it on my microwave
thank u

Posted on Apr 21, 2008

Ajkill
  • 2035 Answers

SOURCE: Over the range microwave oven.

This could the problem with door switch if its within warranty get it serviced by the company, if its out of warranty get done local service center replacement of the door switch will around $50 ,Please do not it yourself as there is high voltage parts in it .....................


Good luck....

Posted on Sep 16, 2008

MicrowaveSvc
  • 9098 Answers

SOURCE: Grinding noise from turning platter mechanism - Kenmore #63252

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find exploded views and order parts by entering your model number here at the Sears parts site.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Sep 25, 2008

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1 Answer

My kenmore elite 721.66462500 has turntable that attempts to turn but it sparked and popped underneath and seems it won't turn. All else works-IS IT SAFE TO USE?? kenmore elite 721.66462500


When platter doesn't turn, food will not cook evenly. The motor must be replaced. No harm will come to the oven if you continue to use it.

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The only cause of clunking I can think of is the turntable motor not engaging the drive spindle of the platter properly. Remove the platter and see if the noise goes away.

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My ge micro will not stop turning


HELLO.

If by not turning mean turntable fault,the solution is given below in detail.

1 Press "Stop" to halt microwave operation.

2 Press the "Turntable" button once to turn off rotation.

3 Push the door-release button to open the microwave oven if you do not have a "Turntable" button on your control keypad.

4 Lift and remove the glass platter from the oven, then pick up the plastic track with three wheels below the platter. Set aside these parts.

5 Insert the elevated microwave cooking tray into the oven. The tray has three to four short legs that hold it above the bottom of the microwave, keeping it from interfering with the rotating bolt in the bottom center of the oven the drives the turntable. You can now place food on the elevated tray and cook normally without disrupting the drive bolt.

Thanks.

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The turntable motors in most units is marginal at best; they are synchronous motors and while reliable, can fail.
Try removing the glass platter and heating a cup of water while watching the center spindle to see if it is turning consistently. If not, it may be defective.
When replacing the glass platter make sure the bearing ring in properly located and that the platter engages as it should.

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Look at the owner's manual of similar Kenmore models there does not seem to be a setting that allows you to turn off the turntable. However if your microwave (sorry but I couldn't find your exact model number online) has the time of carousel that has a lift out glass plate with a notch (hub) in the center of the bottom side then you effectively turn of the carousel my removing this glass plate. (see pg 4 of the manual - above link) You can place a normal microwave safe plate in the microwave in it's place. Make sure to leave the rollers in place...just remove the turntable.

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Sounds like you haven’t correctly centered the ring assembly under your glass platter. Remove the glass platter, now place the plastic ring with tiny wheels in the center and move it around by hand. You will be able to tell instantly if it’s centered correctly. Now place the platter on the center hub gear.
To replace the coating on the microwave glass visit these web sites. www.partselect.com or www.applianceaid.com and enter your model number then scroll down to your part. Click to enlarge and you will be able to view the entire diagram for exact assembly. If you found any of these suggestions helpful, please rate my solution. D. Lange

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Turntable does not turn when on. I've checked the turntable button and it is on.


Make sure the glass platter is correctly seated on the plastic drive. Now gently press down on the platter and see if it resists turning. If the platter turned easily, the plastic drive is spinning on the motor shaft and needs replaced. If the platter resists movement, the motor under the floor needs to be replaced.To replace either part visit the web site www.partselect.com If you found any of these suggestions helpful, please rate my solution. D. Lange

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1 Answer

Turntable will not turn with glass turntable on it


Make sure the platter is correctly seated on the plastic drive. Now gently press down on the platter and see if it resists turning. If the platter turned easily, the plastic drive is spinning on the motor shaft and needs replaced. If the platter resists movement, the motor under the floor needs to be replaced.To replace either part visit the web site www.partsdirect.com If you found any of these suggestions helpful, please rate my solution. D. Lange

Apr 25, 2009 | Microwave Ovens

2 Answers

Grinding noise from turning platter mechanism - Kenmore #63252


The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find exploded views and order parts by entering your model number here at the Sears parts site.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Sep 23, 2008 | Kenmore 63252 Microwave Oven

1 Answer

Kenmore Microwave 63252


Microwaves use a special ceramic fuse that has probably been popped by the outage. You have to take the cover off and it looks just like the regular cylindrical glass fuse except this one is white instead of clear. I think radio shack has them. Hopefully the fuse stopped the power surge before it got the front panel controls.

Dec 31, 2007 | Kenmore 63252 Microwave Oven

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