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Posted on Oct 16, 2010

While I was video recording there was an error pop's up and says " I need to clean the camera head", but i was recording the most important part of the birthday party at that time, i did not stop recording. Now I transfer the footage from the tape to my computer, I only see 1/3 of the footage, the rest has resulted in glitched picture and audio part is fine, Is there any possibility that i can regain the full picture????

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  • Posted on Oct 18, 2010
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This is usually caused by an oxidized or defective Audio/Video drum. Try running a cleaning tape through the camera. If this does not solve the problem the camera will need to be repaired qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .





CCD


This is usually caused by a defective CCD image sensor and can be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I

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4helpful
1answer

I have an error saying C:31:20 and beeping when i go to record or playback. the place where the cassette goes will not pop up either!

Your camera is telling you it needs heads cleaning, just pop into a good camera shop and get a Camera head cleaner tape.
Run it for about 40 sec now and again to keep it in good shape.
David
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Jittery video and sound, and now no playback

You may have damaged the heads if your cleaner tape was old and dryed out and had grit on it, buy a new camera head cleaning tape for a start, never rewind it as lots of folk do, if you do that all you do is put the old dirt back on the head.

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Sony DCR-TRV460 not playing back, blue screen

Follow this procedure to troubleshoot if a blue screen is displayed when attempting to playback video from the camcorder.
  1. Stop the tape.
  2. Ensure the tape has been rewound to the beginning of the video recording.
  3. Play the tape.
  4. If the issue is not resolved, stop the tape and remove it from the camcorder.
  5. Clean the video heads of the camcorder using a dry head cleaning cassette.IMPORTANT: Follow the instructions for use provided with the head cleaning cassette. It may be necessary to use the head cleaning cassette more than once per session.
  6. Reinsert the tape into the camcorder.
  7. Play the tape.
  8. If the issue is not resolved, stop the tape and remove it from the camcorder.
  9. Insert a different tape with video footage into the camcorder.
  10. Ensure the tape has been rewound to the beginning of the video recording.
  11. Play the tape.
NOTES:
  • If a blue screen is still displayed, then the camcorder may require service .
  • If the tape plays back correctly, then the first tape may be faulty or there is a problem with the video recording.
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Head cleaning

Use good quality video head cleaning cassette as camera gives error if use improper or very old tape.
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I have seen this many times, and it is usually always dirty heads, and it is a bigger problem when you record in long play. If the heads were dirty when the tape was recorded, then that is how the image was stored and will stay that way. So make sure you clean the heads before an important recording. Try cleaning them again with a new cleaning tape, and it just might come good if it was originally recorded fine.
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Solid blue lines through Picture on playback mini DV PV-gs19

One possible cause is that normal recording
could not be performed because the heads were
dirty at the time of recording. Clean the heads,
and perform recording and playback again. If
normal playback can be performed, the heads are
clean. Before an important recording, be sure to
conduct a test recording to make sure that normal
recording can be performed.

≥If the heads become dirty soon after cleaning,
the problem may be the tape. If so, try another
cassette.

≥During playback, the picture or sound may be
interrupted momentarily, but this is not a
malfunction of the Camcorder. (One possible
cause is that the playback is interrupted by dirt
or dust that momentarily adheres to the heads.)
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Digital video camcorder are recording signals in very thin line (as thin as 1/8 of a hair.) Therefore, following symptoms may appear if video heads become dirty even a little. If such symptoms appear, clean the video heads with a commercially available dry cleaning cassette. If the symptoms reappear shortly after cleaning, the video cassette may be defective. Stop using the cassette. Video heads may become dirty under the following conditions: (1) When using the camcorder in humid or hot places. (2) When using cassette with damaged or dirty tape. (3) When using the camcorder in dusty places. (4) When using the video heads without cleaning them for a long time. Note: Before you make important recording, clean the video heads and make a test recording first. We also recommend cleaning the video heads after use before storing the camcorder.
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Digital video camcorder are recording signals in very thin line (as thin as 1/8 of a hair.) Therefore, following symptoms may appear if video heads become dirty even a little. Video heads may become dirty under the following conditions: (1) When using the camcorder in humid or hot places. (2) When using cassette with damaged or dirty tape. (3) When using the camcorder in dusty places. (4) When using the video heads without cleaning them for a long time. Note: Before you make important recording, clean the video heads and make a test recording first. We also recommend cleaning the video heads after use before storing the camcorder.
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Dirty Replay

Digital video camcorder are recording signals in very thin line (as thin as 1/8 of a hair.) Therefore, following symptoms may appear if video heads become dirty even a little. If such symptoms appear, clean the video heads with a commercially available dry cleaning cassette. If the symptoms reappear shortly after cleaning, the video cassette may be defective. Stop using the cassette. Video heads may become dirty under the following conditions: (1) When using the camcorder in humid or hot places. (2) When using cassette with damaged or dirty tape. (3) When using the camcorder in dusty places. (4) When using the video heads without cleaning them for a long time. Note: Before you make important recording, clean the video heads and make a test recording first. We also recommend cleaning the video heads after use before storing the camcorder.
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