An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 500 times.
Re: PE16 throws lots of extra sheets when printing
There is a small rubber pad, probably yours in shiney gray. It is worn, it is the pad that stops multi sheet feeding. You can scuff it up some with some sandpaper, that will help, but call 1-800-835-6100 and follow the prompts. Or google a business called The parts drop, then call Britt and see if he has that. Its a pretty cheap part and easy to fix. Its on the paper tray.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Make sure the ink is dry and the paper is cold before replacing as this can weaken the paper strength and cause it to fold. Also a lot of printers are very picky about paper alignment and don't like you just putting in single sheets. Try having at least 6 sheets in the slot and 'tapping' them on a flat surface to align the bottom surface before feeding them in.
The document specs of your printer is given below:
Document & Media Handling
Max Original Size
Legal (8.5 in x 14 in)
Min Copy Size
3.5 in x 5 in
Max Copy Size
Legal (8.5 in x 14 in)
Standard Media Capacity
Output Trays Capacity
Document & Media Handling Details
Input tray - 100 sheets size: 3.5 in x 5 in - Legal (8.5 in x 14 in) ¦ Output tray - 50 sheets size: 3.5 in x 5 in - Legal (8.5 in x 14 in) ¦ ADF - 3.94 in x 5.9 in
I would rather suggest to take a print in normal A4 size plain paper and see what you get. Please revert backSuspected 1) paper scanner faulty not able to judge paper.
Two possible solutions to your problem.
If you are talking about grabbing more sheets than one from the tray,
you need to make sure the tray guides are up flush against the paper.
If on the other hand you are talking about scanned/copied jobs, check
the setting for your scanner, it may be set to letter size which is longer than
A4, so the machine thinks it needs another sheet to complete the job causing
a blank page to be sent.
Hope this helps
Print a CONFIGURATION Page. On the 1st sheet/right side near the bottom will be a list of the trays that the printer detects. If all the trays are there, then your print drivers need to be reloaded. If the CONFIG page doesn't see the extra trays, then the tray may have a bad connector. You might want to try a COLD RESET.
First normaly copy first side, then take copied paper and set it in bypass tray, when you do thath, the copier ask you for paper size and type, choose correct sett. and confirm with OK.The side on wich you want to print must be face down in bypass tray.
On the 5430 DL there is an aux legal tray that can be purchased for legal printing. On a later successor the 5550 a manual feed option was included, however for the 5430 there is no option for printing legal without the extra tray being installed. On a side note, I have this tray and when not printing legal it lets me load an extra 500 sheets of letter paper which is very convenient when I need to print a bunch of sheets overnight.
If your product is still within the warranty period from KOdak then you can call them up for some step by step troubleshooting to help you with your problem and as well they can replace the printer if defective.
Try this first
Calibrate your printer, then print a demo sheet.
If paper is in the photo paper tray, remove it.
Load photo paper into the photo tray.
Fan the paper to keep the sheets from sticking together.
IMPORTANT: Do not overload the photo tray.
Load a maximum of 20 sheets into the photo tray, with the Kodak logo facing up.
Engage the photo tray by pushing it in until it stops.
Calibrate your printer.
Select Calibrate Printer, then press Start.
Wait for your printer to print the calibration sheet.
Place the calibration sheet face down on the scanner glass.
For the 5300 AiO printer, place the sheet on the front right corner of the scanner glass.
For the 5500 AiO printer, place the sheet on the left rear corner of the scanner glass.
Wait until "Calibration complete. Remove calibration page from scanner glass. Press OK to continue." appears on the LCD display.
Remove the calibration sheet from the scanner glass, then press OK.
Print a demo sheet.
Disengage the photo tray by sliding it towards you until it stops. When the photo tray is disengaged, the main tray is active.
Select Print Demo Page, then press Start.
Wait for the demo sheet to print.
Then call them if issue Persist at these numbers:
In the U.S. and Canada: 1-800-421-6699
In Australia and New Zealand: 1800 793 895
This is a common problem, not only with your printer, but most at some time or other. In part it seems you get what you pay for, in that if you buy premium paper (business grade 40 mil), you normally have less problems. The paper is drawn into the printer by a rubber or compacted foam roller, and sometimes the paper sheets will sick to each other, and more than one will be drawn in. The best thing to do if you are using less expensive paper, or even the expensive stuff, is to "fan" the stack of paper several times with your thumb, at the end that will face the rollers, and also don't let the stack get down to only 3 or 4 sheets, as the problem is worse near the bottom of the stack.
Hope this helps.