Question about Xerox WorkCentre PE16 All-In-One Laser Printer

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PE16 throws lots of extra sheets when printing

When printing or copying, more than one sheet is expelled. It is much worse when the in-tray is nearly empty when a whole bunch of clean sheets are expelled along with the copy.

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There is a small rubber pad, probably yours in shiney gray. It is worn, it is the pad that stops multi sheet feeding. You can scuff it up some with some sandpaper, that will help, but call 1-800-835-6100 and follow the prompts. Or google a business called The parts drop, then call Britt and see if he has that.
Its a pretty cheap part and easy to fix. Its on the paper tray.

Posted on Jun 05, 2008

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If you are talking about grabbing more sheets than one from the tray, you need to make sure the tray guides are up flush against the paper.
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If your product is still within the warranty period from KOdak then you can call them up for some step by step troubleshooting to help you with your problem and as well they can replace the printer if defective.

Try this first

Calibrate your printer, then print a demo sheet.
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  2. Load photo paper into the photo tray.
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    2. Load a maximum of 20 sheets into the photo tray, with the Kodak logo facing up.
    3. Engage the photo tray by pushing it in until it stops. p289_0006aa.jpg
  3. Calibrate your printer.
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    5. Press Start.
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    7. Remove the calibration sheet from the scanner glass, then press OK.
  4. Print a demo sheet.
    1. Disengage the photo tray by sliding it towards you until it stops. When the photo tray is disengaged, the main tray is active.
    2. Select Print Demo Page, then press Start.
    3. Wait for the demo sheet to print.

Then call them if issue Persist at these numbers:

In the U.S. and Canada: 1-800-421-6699
In Australia and New Zealand: 1800 793 895

Thanks for using Fixya!

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