Question about Washing Machines
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Posted on Jan 02, 2017
I don't know the specific machine, but this is a fairly generic problem, so I hope the following helps: The empty pump cycle is a timed operation, the fact that there is still water in the drum after the time allowed for the pump to drain it has run out means that the water isn't clearing out fast enough.
In order of probability, the problem is usually caused by:
1. A blocked filter
2. An obstruction in the empty pipe or drain
3. A Faulty pump
1 Blocked Filter: Many machines have a small door in the bottom of the chassis. Behind this door (Usually about 5 inches square) is a filter, which will usually unscrew. In this filter you will find fluff, string, coins, the odd small sock and all sorts of nasty stuff if you haven't had the filter out before. If the filter is blocked then the pump is having to draw water through all that gunk and it will run out of time and leave water in the drum. Clean the filter in the sink, pocket the coins you find and make a note to clean it regularly in the future Most manufactures will suggest you check it every 2 months or so, depends how often you are using the machine of course.
Unfortunately, other machines do not have filters so easily accessible. If there is no door or obvious access to the filter, some manufacturers put a trap in the rubber hose that feeds the pump. The pain here is that the access to these traps is gained by dragging the bachine out of its place under the work surface and tipping it on to its back. Track the waste pipe back to locate the pump. On the other side of the pump will be a thicker (usually black rubber) pipe and built into this pipe is usually a little bucket that stuff can fall into before it gets to the pump. You can usually squeeze the pipe and feel if there is stuff in it. If there is, then depending on the machine again, some of these traps will have a plug in the bottom that is held in place by a spring clip (Pliers to compress the spring to get it off) or a screw clip (Unscrew with a screwdriver). Enev if there is no trap as such, squeeze the rubber delivery pipe and feel for obstructions (Often a sock!), if necessary, disconnect the pipe from the pump to gain access to the blockage. WARNING!: Never tip the machine all the way onto its back, you may cause a water leak inside the machine. ALWAYS tip BACKWARDS, to the control panel for the machine is pointing up to avoid water getting to the control panel. I would recommend butting a chair behind the machine as you tip it, so the top back of the machine comes to rest on the seat and the machine is at about 45 degrees. this will give you access to underneath without a leak and make is a lot easier to tip it back on to its feet again afterwards.
2. An obstruction in the empty pipe or drain: Start at the point that the pipe enters the household drain pipe, pull out the empty pipe and check that water will flow freely into the drain (Stuffing the garden hose down there and turning it on (but not TOO FAST) will usually demonstrate if there is a blockage. If this is free, check the pipe that runs from the pump to the drain (This will need the machine tipping as described above, and possibly the pipe removing from the pump to check it.
3. A Faulty Pump:If you have done everything described so far, then you have checked for obstructions in the pipe leading to the pump, the pipe leading away and you have cleaned out any filters or traps... If you still have a problem, you have a faulty pump. This is highly unlikely. These pumps have induction motors (no brushes to fail) and in my experience, they either work, or they don't. They very seldom "work a bit". If SOME water is being pumped (check by putting the empty hose in the sink and watching) then you really need to double check your work before replacing the pump. Good news is, if you do have to they are usually reasonably priced.
Posted on Feb 09, 2009
Hi Snarey, it sound like your door lock has passed away, you will need to make sure the appliance is unpluged, empty the water out of the drum, and check the vacuum switch which opperates the lock.
Posted on Mar 10, 2009
SOURCE: Hotpoint WF340 wont drain
I have the HOTPOINT WF540 with the same problem ....So remove the front panel at the front of the machine and you will see the filter plug unscrew anti clockwise, you may find it difficult to unscrew as the filter may be blocked solid with coins ans long objects but once you have started it off wiggle it back and forth with some force till the objects dislodge you may be scared of breacking it but the worst you can do is snap of the plunger which is attached to the filter plug, behind the filter plug its self which will do no real harm and you can put it back in unattached to the filter plug with no worries when your done
you can also drain of the water out of the drum drum from this point but you will need a very slim try to fit under the front of the washer below the filter plug DO NOT totaly remove the plug if the is washing machine is full of water, just release the plug till water slowly trickles out and drain it a bit at a time or you will flood your floor
Posted on Jun 01, 2009
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For Hotpoint, Creda and Indesit error code definitions
use this link. This will give you some idea as to where the fault may be.
Posted on Mar 06, 2010
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filter is inside the machine. Turn off the power and pull out the machine to
get to the rear. Pull out the hose you
see going into the wall pipe, lay at floor level or plastic bag to drain out
remaining water in machine. Remove the panel at the bottom (2 screws) where the
discharge hose comes out. You should see a black concertina type tube coming
from below the drum attached by a jubilee clip. The filter is inside. Loosen
the clip and pull away the tube, take out the filter and clean it. When you
replace it don't forget to put the ball float back in (exactly as you found it)
and check it’s well fixed by running a spin cycle before sealing up. Caution, the exit drain hose shd be fitted at
the exact location where you found it, abt three feet up from ground level.
Pl rate me nice for the free help, thnks.
Posted on Jun 04, 2010
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