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Hi Anonymous kindly turn off your phone and turn it on again and try to test it again, if its still not working please check your ear piece maybe it inoperable. by the way for how long are you using your unit?
Hi, while you are talking on call, try increasing the volume, not sure if you have that buttom on the side of your phone, otherwize try with the center button. I think your listenng volume is too less.
If its still the issue, and phone in warrenty contact the vendor where you purchased it.
the blue icon on the top of the screen is the indication that the area has the coverage for 3G usage..it will stay there whenever you are in the 3G area. it wont be removed unless you are outside the 3g area..and don't worry it wont affect any of the phone function..