Question about HP SCANJET N6310 DOC FBSCAN-4HR CLASS IV HS Flatbed Scanner

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HP Scanjet N6310 , I have had this installed for almost 1 year now , and had been working fine, Lost connection with PC, Re installed software , Advised installation ok, however when i try and access Scanner to scan document/ Scanner Utility it tells me unable to find scanner, Via XP it advising me Scanner is connected so no problem with USB Lead, Has anyone had an issue with this model, PLEASE HELP!!!! amost Bald now !!

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jackboy
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SOURCE: No picture image when scanning

This looks like a CCD failure. Can the image be corrected in the PC software Which image editor are you using?

Posted on Jun 14, 2007

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SOURCE: how to scanning double sided document in fujitsu 5120c scanner

You may want to try using Laser Fiche. This scanning software allows you to select "Duplex" which allows you to scan double sided document

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Never again HP,
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Posted on Nov 14, 2008

ziraffa
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SOURCE: Unable to scan using HP Scanjet 3200C in Win XP Pro

Hi Shantala,

HP advises that, on some systems, the scanner hardware may get into an error state that will keep the scanning software from finding the 3200c ScanJet. If your scanner still isn't found after installing this driver and software update, please follow the directions below:

  1. Unplug the power cable from the 3200c ScanJet.
  2. Unplug the parallel cable(s) from the 3200c ScanJet.
  3. Shut down the PC and wait for ten seconds.
  4. Plug in the power cable to the 3200c ScanJet.
  5. Plug in the parallel cable(s) to the 3200c ScanJet.
  6. Power your PC on.
If you still have the problem, uninstall the driver from device manager, and download and run this .exe file version of the driver instead.. and if necessary, repeat the above steps..

ftp://ftp.hp.com/pub/softlib/software4/sj648/sj-1436-3/sj648en.exe

Hope this helps

Chris (ziraffa)

Posted on Dec 22, 2008

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