Question about Frigidaire Washing Machines

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Washer is giving an E21 error and won't drain completely. Is it a clogged filter, and how can I get to the filter to clean it?

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Some of the newer ones have a trap in the hose that comes from the tub to the drain pump and frigidaire says it must be reinstalled no lower than the third ridge of the hose if yours has one i tell customers to remove the drain hose from the stand pipe and vacuum the water out of the washer from the drain hose but because of the pillow this might not work in your case. Now remove the two screws on the front lower panel and pull the panel
in side you will see the drain pump if you did not have a shop vac go to the auto parts store and buy a pair of radiator hose clamps and clamp the hose line as close to the washer as possible.(but put down some towels as water always stays there) then pull the tub to pump hose by depressing the squeeze clamp(now while your at the auto parts id get a screw clamp to replace the spring clamp it makes putting the hose back on a lot easier)pull the hose off.Then pull the pump to drain hose off .Remove the two 5/16 in screws securing the pump to the washer base.Unplug the connector and remove the pump inspect the pump for foreign objects,broken or stripped impeller blades . if the impeller are stripped you will have to replace the pump

Posted on Jun 03, 2008

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Error code e21 on frigidaire affinity washer cleaned pumped and ran a rinse cycle it did fine put clothes in to wash it ran for 10 min. then stopped.


Hello Deena,
Error Code e21
means the water is not pumping out fast enough.The most likely reason is because the washer drain filter is clogged.
Here is a solution:
  1. Pull the machine out from the wall.
  2. Then take the panel out in the rear. Once the panel is off you will see the drain pump.
  3. Disconnect the drain Tube between the Tub and the Pump.
  4. Look inside the pipe you will find the Drain Filter.
  5. Clean the filter out ( you will be surprised of "things" found in the filter) then put the machine back together
  6. Try a full cycle.
That should end your problem.
Best of Luck!
JP

Jun 19, 2015 | Frigidaire Washing Machines

1 Answer

It pauses with error code E20 and doesn't seem to drain or spin, could it be the filter is cloged?


The E20 error code is a class code that indicates a drain problem in the washer. This is consistent with the drain and spin problem that you are observing. To determine the exact error code, follow these steps:

Wake the machine by pressing any button

Wait 5 seconds

Press and hold the START and PAUSE/CANCEL buttons simultaneously

The exact error code (E21, E23 or E24) will be displayed.

If E23 or E24 are displayed, you will normally need to replace the control board due to a failed drain pump relay.

If the E21 code is displayed, I recommend that you follow these troubleshooting tips:

Check the washer drain to see if it is clogged.

Check the washer drain hose for a clog or restriction.

Make sure that the washer drain system complies with the installation instructions for the washer.

Try to gravity drain the washer by placing the drain hose in a bucket on the floor. If the washer will gravity drain, you may be able to

unplug the washer

and remove the bottom front service panel using the procedure in the image below. Arrange towels to catch residual water that may be in the washer and check the pump filter and drain trap for a clog or debris. If you find no clog or debris, then you may need to replace the drain pump. NOTE: You should not attempt this procedure unless you are completely confident in your technical ability to safely access and check the pump. Do not disassemble the drain pump hose if the washer is full of water.

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pauses-error-code-e20-doesnt-seem-drain-l0aezfktzb4tbeszt3mrtc2e-3-2.jpg

pauses-error-code-e20-doesnt-seem-drain-l0aezfktzb4tbeszt3mrtc2e-3-5.jpg

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pauses-error-code-e20-doesnt-seem-drain-l0aezfktzb4tbeszt3mrtc2e-3-14.jpg

May 15, 2015 | Washing Machines

1 Answer

My maschin stops in the midel of a program and E20 comes on the screen. What is wrong?


Sandra: According to ShopYourWay.com: "The E20 error code is a class code that indicates a drain problem in the washer. This is consistent with the drain and spin problem that you are observing. To determine the exact error code, follow these steps:

Wake the machine by pressing any button

Wait 5 seconds

Press and hold the START and PAUSE/CANCEL buttons simultaneously

The exact error code (E21, E23 or E24) will be displayed.

If E23 or E24 are displayed, you will normally need to replace the control board due to a failed drain pump relay.

If the E21 code is displayed, I recommend that you follow these troubleshooting tips:

Check the washer drain to see if it is clogged.

Check the washer drain hose for a clog or restriction.

Make sure that the washer drain system complies with the installation instructions for the washer.

Try to gravity drain the washer by placing the drain hose in a bucket on the floor. If the washer will gravity drain, you may be able to

unplug the washer

and remove the bottom front service panel using the procedure in the image below. Arrange towels to catch residual water that may be in the washer and check the pump filter and drain trap for a clog or debris. If you find no clog or debris, then you may need to replace the drain pump. NOTE: You should not attempt this procedure unless you are completely confident in your technical ability to safely access and check the pump. Do not disassemble the drain pump hose if the washer is full of water. " There is also a video that may help you, Sandra: https://www.youtube.com/watch?v=s0Wrc2LiCK8

May 10, 2015 | Washing Machines

1 Answer

E21 error is showing on my electrolux EWF14811 washing machine. What does this mean and how do I clear it?


E21 means a problem with the water draining.
Could be defective: drain pump, pressure switch, wiring, current leak between heating element and ground and finally main board.
Also could be drain filter or drain tube (kinked or clogged) and leaks from water circuit on pressure switch.

Dado

Sep 13, 2014 | Electrolux Washing Machines

1 Answer

Front load washer e21


Good Morning Friend,

I see that you are receiving an E21 on your Frigidaire washer, model# ATF6000ES. The E21 error code states that water is not pumping out fast enough. Here are a couple of suggestions that you can try.

    1)Check the drain hose for any kinks or clogs. Also, make sure that the drain hose is only 6-8 inches down in the drain pipe. If the drain hose gets backed up with water this error can occur.

    2)Make sure that the actual drain pipe, where the drain hose goes into, is only a maximum height of 8 feet. If it is longer than 8 feet, you will need to cut some of the pipe off.

    3)Make sure that your homes drain pipes are not clogged. If they are, you will need to unclog them. Call a plumber if necessary.

    After checking the above suggestions, reset your washer by either unplugging it or shutting the power off at your homes circuit breaker, for 3-5 minutes. When you restore power, start any cycle on your washer. If you are still receiving an E21 error code, I suggest contacting your local authorized technician for further assistance. They will be able to diagnose your washer and determine why you are receiving an E21 on your appliance. Hope this is helpful.

    -Best regards-
    WP

May 13, 2014 | Frigidaire ATF6000ES Front Load Washer

1 Answer

My frigidaire washer has e21 error code and wont start


Hello - The error code "E21" typically means the water is not draining properly or not pumping out fast enough. Does the washer making a humming noise? If so, either the drain hose may be kinked or the drain in the house is clogged. Once you have confirmed and cleaned the hose and if issue continues contact a professional to move forward accurately. The unit may possibly have a faulty pump or control board.

Nov 05, 2012 | Frigidaire Affinity ATF7000E Front Load...

1 Answer

My HE2 front loader has a problem draining. It will be "locked" after washing. It is either full of water still, or needs to go through an extra "rinse and spin" cycle to drain the...


Hi

This issue usually occurs due to kinked drain pipe, clogged drain filter or drain pump. First make sure that the drain is not clogged and remove clogs if present. If no visible lint is present then remove the lower front access panel to check the drain filter and drain pump for any clogs, you'll need to clean the drain filter and drain pump completely, if the issue returns then it is time for a new pump. Hope this helps... Please post back for any further assistance.
Daniel

Aug 28, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

My code is E21 how do i fix this without paying for a service call. My warrenty ran out 3 weeks ago imagine that


E21 indicates a drain pump error or slow draining. If it is a clogged filter, you fix this yourself. (Standing water is usually still in the washer with this error.) Unfortunately, if it is something else, a service call may be needed.

Unplug the washer before starting the following procedure.
The first step is to check if your washer has a lower access panel. If it does, then remove the panel. Find the drain motor and the two hoses (drain and washer sump) that connect to it. Have a bucket ready to catch the water from the hoses. Since the hoses are connected by hose clamps you will need a set of pliers to loosen. Remove the hoses and let the water in them drain out. Check for any clogs and check the coin catcher filter (it's inside the main hose) for foreign objects. Remove the blockages. Then check for around and inside the pump (and the impellers) for any object and remove anything that doesn't belong.

If your washer doesn't have an access panel, you can get to the drain motor from the back, bottom or front of the washer. Pull off the panel (usually screws hold it in place) if you are accessing the unit from the front or back. If you go from the bottom, remove the storage drawer and pedestal if you have installed those. Then remove the bolts that hold the drain motor to the washer frame. Remove the wiring harness and the drain and sump hoses. The pump can then be removed and cleaned. Follow the directions above to check for clogs or foreign objects.

Then reassemble the washer (pump, drain motor, hoses, wiring). Replace the panel. Plug the unit back in and see if the unit will drain without the error. (Just try the drain/spin cycle and see if the unit spins rapidly. There is not reason to do a full wash.)

If you add a comment with your Frigidaire washer model number, I'll be glad to give more specific information for additional repair options.

Cindy Wells

Aug 22, 2011 | Frigidaire ATF6000ES Front Load Washer

1 Answer

Eiflw55hmb error code e21


Ok you have a front load washer made by Electrolux. Prbably says Fridgedaire.
E21-water not pumping out fast enough.
There could be a clog in the filter or a kinked hose. Check all the hoses and the filters. Some models have inline filters just before the pump. Filters are designed to protect the pump.

If you need further assistance please feel free to contact.

Jul 19, 2011 | Washing Machines

2 Answers

Washer has water still in drum and OE on digital readout


Hi


Thanks for using FixYa. OE is a drain error, it flashes when the washer won’t drain within 10 minutes. TO resolve this issue you’ll have to check the drain pump filter for any clogs, also check the drain hose for any kinks and clean the drain pump filter. If still the issue is not resolved then you might have to replace the pump. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks

Rylee

Jun 17, 2010 | LG WM-2277HW Front Load Washer

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