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I found the best way to delete your mp3; go to start..find you device in "my computor" it will be a generic drive. right click and go to "format" click and it will prompt you to delete "playlist".."audio" or "music". However it will erase everything on your mp3 and allow new downloads. if you want to save some files; Plug mp3 in usb port..you will get prompt to define which system to play files. I use realplayer. scroll down until you can select "rca (G)" click "view" your mp3 will load and display all songs..you can then select and delete any or all, right click and choose option. To load; choose burn/transfer scrool down on the leftside to rca (G) and you can choose from you music menu ( I suggest making a playlist first to indentfy what songs you prefer, you can always add more from all music menu. add any files that you like until full. depending on song generally about 50 to 65 son on the 512 model. Do not worry about too many songs.. NO harm....they just won't fit.... I hope this help anyone with this problem