Question about Maytag Washing Machines

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My maytag neptune front-load washer starts the spin cycle in one direction for several revolutions, stops, then does the same thing in the opposite direction, never getting to full spin speed. It does this procedure several sequences then stops completely.

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  • angelbabies5 Jun 21, 2008

    The solution to our problem was right on and now our machine works beautifully. Thanks so much.

  • robert samples May 11, 2010

    what size load was in it when this happend

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Does the door lock indicator come on if not you probably have a bad main board and door lock assembly which MT lost a class action lawsuit over about 3 yrs ago

Posted on Jun 03, 2008

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Posted on Jan 02, 2017

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Wash cycle are running to long


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Jan 11, 2016 | Maytag Neptune MAH5500B Front Load Washer

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Maytag Neptune Front Load Washers No Spin Problem


A class suit was filed in the State of Illinois, USA and then later on won against Maytag in 2004 due to the high failure rate of the wax motor used in the door lock mechanism of their Neptune Front Load Washers. The wax motor is used to activate the door lock switch by extending its shaft when a voltage from the machine control is applied across its terminals. Its failure then leads to the breaking down of components in the expensive machine control board. This is the fact that angered the customers which led to the filing of the class suit.

The obvious symptom of a failed wax motor is the inability of the washer to advance to the spin cycle and the door lock lamp is not turned on. The washer stops momentarily at the end of the wash cycle then continue to tumble as the machine control checks the activation of the door lock switch. The control will not allow a spin speed higher than 51 revolutions per minute (RPM) unless the door lock switch is activated by the wax motor. It is a safety feature of the washer to prevent accident due to accidental opening of the washer door during a high speed spin.

Customers who purchased the Neptune Front Load Washers in the USA after April 1, 1997 and before August 9, 2004 are Class members and eligible for the repair reimbursement, replacement cost, or purchase certificate depending on the length of service of the machine. Call up Maytag at 1-888-MAYTAG (1-888-629824) for more information.

The models included in the class suit are as follows: MLE2000AYW, MLE2000AWW, MLE2000AZW, MLG2000AWW (Gas Stack Unit), MAH3000AAW, MAH3000AEW, MAH3000AGW, MAH3000AWA, MAH3000AWW, MAH3000BGW, MAH4000AWW, MAH4000BWW, MAH4000AWQ, MAH4000BWQ, MAH5500AWW, MAH5500BWW, MAH5500BWW, MAH5500BWQ, MAH55FLBWW, MAH55FLBWQ, MAH6500AWW, MAH6500AWQ, MAH7500AWW, MAH7500AWQ, MAH7550AAW, MAH7550AGW.

on May 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Eratic, sometimes door lock doesnt activate, when it does wahser starts but stop mid cycle and wont continue. Replaced door switch and pump


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Dec 02, 2015 | Maytag Washing Machines

1 Answer

Maytag Nuptune... when it reaches the spin cycle, it spins, reverses direction spins , then stops. I push the start button and once again it goes through the one spin and reverse and stops again


""when it reaches the spin cycle, it spins, reverses direction spins""

So I understand do you have the washer top raised to view this action? The wash basket rotates one rotation or are you talking about the tumblers?

If you raise the washer lid and rotate the wash basket CCW the Spin direction will it rotate CCW with very little effort?

Any dC or UC error code on fail to Spin?

If you do Spin Only Cycle do you have the same results.

I would enter Service Mode and do the Quick Spin test on page 14 of the Service Manual and see what the results are.

You can get the SM from this forum once you join.
16022808 Maytag Top Load Neptune Washer Service Manual

Oct 25, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

When my Neptune top loading machine is spinning out it sounds like an airplane taking off and can even be heard upstairs. Of course, I got an extended warranty and two months after the expiration date I...


If it's a FAV6800A or FAV9800A you could have Outer Tub bearing issues brought on by a Tub Seal leak.

Have you had any unbalance error codes such as dC or uC in the past?

Open the washer lid and spin the wash basket as fast as you can in the CCW direction the Spin cycle direction do you hear metal against metal sounds? Does the wash bsket coast down after several revolutions to a slow stop?

If it's Outer Tub bearings this is a big job but can be done by anyone who is handy and some direction. What are the first two digits of your machine serial number found here;


15fd195.jpg
The range is 10 thru 17......

FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.......Rich

Jun 23, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Unbalanced load


your un-balance switch may be getting bad/loose,need part # AP4027385 by whirlpool

Sep 26, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Loud noise


Most noises from a washing machine occur during the spin cycle. If you hear loud thumping during the spin, the load of clothes may have become unbalanced. Stop the washer and redistribute the clothes, then re-start it. Repeat these steps if necessary

Hope it may help you;

Regards;
VOTIT

Jan 29, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune Front Door Load, Problem


Hello Yery1975
Welcome

You said, you have a situation with my washer machine (Maytag Neptune front loader). It was making the noise several times as latching the door, then if would go off and you could not open the door, You found the under soap deposit cord but the situation is not opening the door or no, it is getting he machine to work. Whichever cycle you press, the door makes the locking noise several times, sometimes the door can not be opened and the lock door light is off, the thing is that whichever cycle you try the numbers on the electronic pad would go down several numbers and then it will again make the door locking noise and will stop there, the start button begins flashing and the machine does not wash at all on any cycle, neither it spins or rinses. Can you please, please, help me? Ohooo... some times after trying and trying get the FL code... you have tried keeping it disconnected from the electricity for long periods, plugging it back and all you can think off.... but nothing!!!

You did the right thing

The Maytag Neptune had a lot of very different defects that Maytag was, and is aware of still.
That is why they discontinued that model .
But if you call Maytag service this time, you may find that it will be one of those defects in their design and an authorized Maytag person will recognize which fault is taking place.
perhaps they may cover the parts if you bring it to their attention.

Thank You
Please remember to leave a rating

Oct 03, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Front load washer doesn't spin


My Maytag® Neptune® washer filled with water, but it won't spin or drain-what now?

Start by making sure the machine is plugged into a live (working) electrical outlet. Then check the appropriate circuit breaker and reset it if necessary (or check the fuse if you have a fuse box).

Next, inspect the drain hoses and remove any kinks. Take a look at the drain, too - if it's clogged, call your usual drain service person.

Then close the washer door and firmly press the START/STOP button. In a few moments, after the door locks, the washer should begin to spin. (For your safety, the washer will not tumble or spin unless the door is closed and locked.)

If this doesn't work, please contact Customer Service at 1-800-688-9900 for toll-free assistance and service scheduling if necessary.

Sep 02, 2008 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

SPIN CYCLE


need more information is it top load or front

Nov 19, 2007 | Maytag Neptune MAH5500B Front Load Washer

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