Question about Sony Walkman NW-A808 MP3 Player

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Everytime i try to play my music on my mp3 problem it keeps giving me the error message that says "Cannot play.Please connect to Compliant software and update license information." The model number for my mp3 play is NWZ-E340.

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Posted on Jan 02, 2017

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SOURCE: I have added music through a napster 14 day trial

napster could have scammed you and made the file a temp file for music but not to delete after the time period is over the best solution is to delete that music and buy them off a site like itunes or amazon mp3

Posted on Apr 15, 2010

  • 2 Answers

SOURCE: My mp3 player nwz-e436f is stuck in pause mode. Plus, it says no

i have just reset my mp3 and its fine now but it was also stuck couldnt turn on or charge

Posted on May 02, 2010

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SOURCE: Screen auto pulls up stating: 'Cannot

I believe there are 2 primary causes of problems - PC specification and size of digitised music collection.

If you have a low spec PC and/or you have a large (>3,000 song) digitised music collection then you may experience performance problems with Sony Connect Player.

If you have a high spec PC and/or you have a small digitised music collection or it's your first MP3 player and you're digitising from scratch then the odds are that you won't have a problem. That isn't a promise, but it is what I have observed from my own experience and that of others.

Here are some fixes for common problems. I will add more as they become available.
What to do if you can't get past the Sony Connect Player License Agreement screen because you can't see the checkboxes that need ticking.

The following advice came fom Sony Tech support:
*Follow the onscreen prompts until you reach the [License Agreement] screen.
*On the [License Agreement] screen, if the radio buttons to select whether you agree or disagree with the license have not been created, press the [Tab] button four times and then left arrow key once, The [Next] button should no longer be greyed out, please click on it.
*Follow the onscreen prompts to complete the installation.
*If the [next] button is still greyed out when following the above steps please can you restart your computer, follow the steps above but this time when you reach the License Agreement screen press the [Tab] key once and then the [left arrow] key once. If the [next] button is now active please click on it and follow the onscreen prompts to complete the installation.

What to do if importing a large MP3 collection is very slow and sometimes crashes Sony Connect Player

This was the main problem I experienced with the first version of Sony Connect Player.
Solution 1 - I managed to get over 8,000 songs onto my NW-A3000 by doing the following:
* Disconnect the Walkman from the PC while importing tracks. This prevents the Sony Connect Player from trying to simultaneously import tracks and synchronise them to the Walkman.
* Set up a watch folder pointing to an empty folder. Add a number of your MP3s to that folder & let them import. Connect Walkman & Synch tracks. Close Connect. Use Task Manager to ensure that Cplayer & tinyhttp are closed. Disconnect Walkman. Open Connect & repeat process.

Solution 2 - Download and install SonicStage 3.3. This alternative Sony music management software is a lot more stable than Sony Connect Player. It works with the new Walkman models but a few features are disabled (Artist Link, Song ratings). So not every feature on the Walkman works but the most important ones - loading and listening to songs - are reliable for most users.

Hope this helps to solve it.

Posted on Jan 10, 2011

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SOURCE: I have a sony walkman

Audio playback formats:The most common audio format(s) the player will recognize and be able to play.
These include:

Apple Lossless: Apple (Mac) format for an uncompressed sound file
AAC: Advanced Audio Coding
ATRAC: Adaptive TRansform Acoustic Coupling
FLAC: Free Lossless Audio Codec
MPEG: Moving Picture Experts Group
OGG: Short for Ogg Vorbis, a free, open source music format
WAV: Uncompressed Windows standard for waveform audio files
WMA: Windows Media Audio

make sure all your files are at least one of those codecs
you can also uninstall any software then reinstall and start from the beginning as new

Posted on Jan 15, 2011

  • 455 Answers

SOURCE: cannot play says please connect to compliant


This issue may occur if the license for the track you are trying to play has expired on the device. If you currently subscribe to a music subscription service, connect the device and sign into the account to refresh your license to allow for playback. You may need to do this once during each billing period to listen to the subscription music you have transferred. If you are no longer a subscriber to the service where you downloaded the file from, you can delete the song from your portable player to prevent this error from occurring each time you try to play the song back.
If the issue happens with all the songs in the Player, format the Player and transfer the songs again using the Software or by dragging using the Windows Explorer.

Thanks for using FixYa.

Posted on Apr 08, 2011

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You can choose Common Settings --> Format

This should delete all your music & video, but after that you can copy back and enjoy. This works for me.

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Link to the only manual on Centon's low-budget website:

-Tha Mp3 Doctor

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