When I insert DVD+R discs into my drive, my computer recognizes it as a CD, and wont allow me to write the full 4.7 gigs on it. If I go into a program like nero and use the system info utility, it shows it as a DVD, but can't tell how much space is on it.
An expert who has achieved level 3 by getting 1000 points
An expert that got 20 achievements.
An expert that got 10 achievements.
An expert that got 5 achievements.
Re: Problem with shuttle optical drive
Please use the following link to download a small file on the customer's system and on double clicking, this file will automatically remove the Upper & Lower Filters from the windows registery. (Saves a lot of time!!).
Scroll down a bit and you will find a download link that says; "Download guided help", just click on it and save the file on the desktop and double click to run the utility. It's fast easy and safe.
Do let me know if the above solution was helpful,by rating the same.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If it can read any other disk, you should burn your disk again because burning process was incorrect. your computer can't recognize the disk. In this case, probably you can't do anything, no way to try to read a bad disk if computer can't even "see" it.
By the way, you should test to read the disk on some other computer.
If happens with ALL your disks, your optical player is defective.
Again test reading with other computer if record was made correctly
As for your device, you should check if worth to repair and decide if repair or replace it. How to Replace DVD CD Drive in Computer Tower
If in case the cd was not recognized upon loading it to the computer you may do the following to check wether the cd is faulty or the cd drive.
Verify that the correct disc (CD/DVD) is used when prompted to insert the disc.
For programs on DVD, verify that the drive containing the DVD is a DVD drive and not a CD-ROM drive. Most DVD drives will have DVD printed on the front of the drive. For programs on DVD, consider the following:
DVD drives can read both DVD's and CD's.
CD-ROM drives can read only CD's.
If multiple disc drives (e.g., CD-ROM and CD-RW, or DVD and DVD-RW, or CD-ROM and DVD-RW, etc.) exist on the computer that can read the disc (refer to the items under Step 2), insert the CD or DVD into the other drive and try the program again.
If you are attempting to install a program and the installation does not begin after inserting the CD/DVD into the proper drive, refer to the program's instructions for the installation procedure.
Clean the CD/DVD in the following manner:
Place a small amount of nonabrasive liquid soap on the shiny side of the CD/DVD.
Using your fingertips and warm water, gently rub the soap on the CD/DVD in a circular motion.
Rinse the CD/DVD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. (Do not use paper towels or tissue paper.)
Try to use a different CD or DVD in the drive to see if that disc can be read.
If possible, insert the problem CD or DVD into the DVD or CD drive of another computer to see if the issue persists.
Enter BIOS SETUP.
Change the "boot order" to put the CD/DVD drive as the _first_ boot-device.
Save/Exit, insert the CD-ROM containing the Operating System, and your computer should boot from the files on the CD-ROM.
Shut the machine down. Find the original CD or a retail OS X installation DVD. Start the machine up and immediately hold down the option key. You will see a icon of your hard drive. Now insert the CD or DVD. If it immediately spits out, your optical drive needs replacement. If it does not, click on the U-shaped arrow button to rescan the drives. If the CD/DVD does not show up, your optical drive needs replacement. If it does, choose it and boot from it. If this actually works, you may have a software problem -- this is low probability, but possible.
Keep in mind that the CD and DVD read heads are separate. If one of those is malfunctioning, your drive will accept CDs but not DVDs, or vice versa. If you see this behavior, your optical drive needs replacement.
i have personally faced this issue before, sometimes it does happen that CD/DVD ROM's go bonkers in reading discs, mostly bcoz either the CD/DVD is damaged (scratched etc.) or the lens has gotten dirty.if it is a lens issue use a lens cleaner (lots r avail. in the mrkt) and try again if not im afraid ur CD/DVD is concked
After reformatting a computer, inserting an optical disc into a drive will not allow it to autoplay (there is no operating system to take control of the situation). If the disc is bootable and the BIOS is configured to allow booting from an optical drive, restarting the machine with the disc in it should allow the system to boot off of that disc. If this is the problem you are trying to describe, press whatever key (F2, F12, Del, etc) allows you to enter your BIOS setup program and ensure that your computer will attempt to boot from your CD/DVD drive, save your changes, and allow the computer to reboot. This should solve the issue.
A couple of quick observations:
-If you have two or more optical drives you could be inserting the disk in the wrong one.
-You may have just misspoke when you said *insert into the DVD/CD burner drive a CD-R disc* but just to make sure you need to be inserting a blank DVD disk and not a blank CD.
No offence intended, especially since I?ve made both of these mistakes in the past myself :)