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Problem with shuttle optical drive

When I insert DVD+R discs into my drive, my computer recognizes it as a CD, and wont allow me to write the full 4.7 gigs on it. If I go into a program like nero and use the system info utility, it shows it as a DVD, but can't tell how much space is on it.

My drive is a shuttle optical drive, CR40.

Thanks!

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Please use the following link to download a small file on the customer's system and on double clicking, this file will automatically remove the Upper & Lower Filters from the windows registery. (Saves a lot of time!!).


http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B314060

http://tinyurl.com/ecsy


Scroll down a bit and you will find a download link that says; "Download guided help", just click on it and save the file on the desktop and double click to run the utility. It's fast easy and safe.
Thanks
mandeep

Do let me know if the above solution was helpful,by rating the same.

Posted on Jun 03, 2008

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If it is an extended spin noise, the drive isn't recognizing the disc. Check if there are scratches and try another disc. If you hear a shaking or rattling, do not use the drive. It's probably better to replace the drive (check if it is under warranty - usually 1 year). This drive has an IDE connection. You will need to check your motherboard specifications to identify if you can replace the drive with a SATA optical drive (more common now) or if you need to find an IDE drive. (Note: OEM drives do not ship with the data cables or software discs, this will matter if you get a SATA drive.)

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Here you go...I hope this works for you....
CD/DVD Is Not Recognized
spacer.gif spacer.gif spacer.gif spacer.gif Many times, after inserting a disc into the CD or DVD drive, the disc is not recognized by that drive. CD-read and DVD-read issues can be caused by many sources. Perform the procedures presented in this General Computer Advice article when troubleshooting CD-read and DVD-read issues.

Begin with the first procedure and continue through the list. Try using the CD or DVD after each procedure is completed. For any procedure that requires changing current system settings, record the original settings before completing the procedure.
  1. Verify that the correct disc (CD/DVD) is used when prompted to insert the disc.
  2. For programs on DVD, verify that the drive containing the DVD is a DVD drive and not a CD-ROM drive. Most DVD drives will haveDVD printed on the front of the drive. For programs on DVD, consider the following:
  • DVD drives can read both DVD's and CD's.
  • CD-ROM drives can read only CD's.
  1. If multiple disc drives (e.g., CD-ROM and CD-RW, or DVD and DVD-RW, or CD-ROM and DVD-RW, etc.) exist on the computer that can read the disc (refer to the items under Step 2), insert the CD or DVD into the other drive and try the program again.
  2. If you are attempting to install a program and the installation does not begin after inserting the CD/DVD into the proper drive, refer to the program's instructions for the installation procedure.
  3. Clean the CD/DVD in the following manner:
  1. Place a small amount of nonabrasive liquid soap on the shiny side of the CD/DVD.
  2. Using your fingertips and warm water, gently rub the soap on the CD/DVD in a circular motion.
  3. Rinse the CD/DVD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. (Do not use paper towels or tissue paper.)
  1. Try to use a different CD or DVD in the drive to see if that disc can be read.
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3. Under Service Status, click Start.
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Types of Optical Drives and CD/DVDs
Optical drive type Read from CD/DVD-ROM media Write to CDRW media Write to DVD ±RW/R media Write to DVD +R DL media Write label to LightScribe CD-RW Write to DVD-RAM media DVD-ROM Drive Yes No No No No No DVD and CD-RW Combo Drive Yes Yes No No No No DVD±RW/R and CD-RW Combo Drive with Double- Layer support Yes Yes Yes Yes No Yes LightScribe DVD±RW/R and CD-RW Combo Drive with Double- Layer support Yes Yes Yes Yes Yes Yes Blu-Ray Disc DVD±RW SuperMulti Drive with Double-Layer support Yes Yes* Yes Yes No Yes *Low speed (4X) and high speed (4-12X) are supported. UHS-RW (24X and 32X CD-RW) is not supported.

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