Question about Dell Optiplex GX280 (99301) Motherboard

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I have a Dell optiplex GX-280 with an intel 915 however when I look in the device manager there is a Yellow Question Mark on "Multimedia Video Controller" it seems that the video driver does not load could you help recomend how to fix this. Thanks

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  • 120 Answers

You have a number of ways to do this.

There should be a "Service Tag" on the unit. Normally found in the same spot as the serial number, etc. It is usually a combo of 6 letters and numbers.

Go to Dells support site.

You can enter this Service tag (you may have to move around the support site a bit) and you should get info on that particular system. You should be able to download drivers for the sound card from this area.

--- or ---

You can manually enter you model info (Optiplex, Gx280) on the same page "service Tag" page and get to the drivers and downloads section

Here is a link that will jump start you. While the GX280 shown is a mini-tower. You will find a driver for the 915 under the "Video" dropdown.

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&SystemID=PLX_GX280&os=WW1&osl=EN

Posted on Feb 25, 2011

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Kristilyn,
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http://dell.to/17lTTIk

Thank You,
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Dell Social Media and Communities

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