Question about Samsung BDC5500 Player

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Brand new Samsung BD 5500 Will not play Brand new Blue ray Iron man 2 disc no help from manual

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  • alumo Oct 16, 2010

    All down loads are faulty or in Korean.
    Why when you buy something new these days you have to fix to use it. Taking it back

  • alumo Oct 16, 2010

    The unziped file will not open there a faulty. all of them

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  • Samsung Master
  • 11,800 Answers

Firmware problem - the disk is using a newer format that the firmware of the player is incapable of decoding. You will gonna have to upgrade the firmware.
At this address
http://www.samsung.com/us/support/downloads/BD-C5500/XAA#tab4
you will find the new firmware (the zip file) and the instructions on how to perform the upgrade(the pdf file) ; download (as in Save, not Run) both, open the pdf and follow the instructions to the letter.

Posted on Oct 16, 2010

  • Azrael SRL Oct 16, 2010

    Both downloads are just fine and in english
    Go to the link i provided.

  • Azrael SRL Oct 16, 2010

    When i tested the link in the morning both files were ok and the download speed excellent. Now, it appears that the Samsung site has crashed. You will have to wait till they fix it to download a clean file.

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