-   i am having the same problem with the cyan ink tank. i tried cleaning it and the problem persisted.
-   casale
Jun 09, 2008
-   I bought this printer for school next year about three months ago. I installed the ink cartridges, because I had to do so just so I could scan documents. I have not printed anything yet, hoping to save my ink for when I really need it next year. However, I have now have an error message that states my ink tank cannot be recognized. Why is this message showing up and what can I do to fix it?-   peridoteyes1
There chances the yellow ink may dried if not used for a week, First remove the cart clean the bottom of the cart with damp tissue paper where the ink comes out on the color cart and then with dry tissue, this this did not work then ,Please contact cannon and get the ink cartridges replaced for free
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