Question about Toshiba SD-4000

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Placed disc in tray and closed, but I cannot 'access' the dvd through my television in the usual way, and so cannot see anything on the screen. Now I cannot get the tray opened to get the disc (from Netflix) out. I have tried to push the eject button and simultaneously gently pull on the tray. I have turned it off and back on - same result. Is there a manual eject capability somewhere on the dvd player?

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It sounds like the processor in the TV or the DVD player processor is locked up, and if you unplug both units from the wall for 40 MIN, that should reset the processors back to normal.

Posted on Oct 16, 2010

  • sweetcat2 Oct 16, 2010

    Thank you for answering. Unplugging both sets allows me now to access the screen and watch the dvd; however, when I stop the play and attempt to open the tray to remove the disc, neither the remote nor the open/close button on the dvd player opens the tray. At this point, though, the screen reads 'Disc not ready.'

    Any idea what that means?

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