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Trying to hook up console for first time. Using my computer connection says IP address failed. Have dial up service only.

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If it's an xbox 360 you can't use dial up only broadband internet

Posted on Jun 03, 2008

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1 Answer

My 360 pro wont connect online. it says "can't connect to your network hardware using static ip address" i do not know what a static ip is how do i check and fix that?


a static IP is when your computer's name (or IP address) doesn't change each time you log on. This is opposed to a dynamic IP that would provide a new IP address every time you go online. To fix this try these steps:
1. go to system settings on the xbox and select network settings. Restore factory defaults. 2. Restart your modem and router by unplugging the power source and waiting 30 seconds before plugging it back in
If all else fails, go to the xbox website and check under support or call 18004myxbox

Feb 11, 2011 | Microsoft Xbox 360 Console

1 Answer

Cant find ip address on ps3


If you are directly wired to your modem (not router), you will have to reboot your modem each time you switch between computer and console. When the modem boots up, it leases an IP address to the MAC Address of the connected device. Each device has a unique MAC Address. If the MAC Address does not match to the one it leased an IP to, it won't allow access to the internet.

You can get past this by "cloning" the MAC Address of your computer to your console.

To get the MAC Address (Physical Address) of your computer:
XP: Open the start menu, click "run" and type "cmd" then hit enter. A black screen with white writing should have opened. Type in "inconfig/all" and hit enter. Look for the line that says "physical address". That is your MAC Address.

Vista: Open the start menu, in the search bar type in "cmd" and hit enter. A black screen with white writing should have opened. Type in "inconfig/all" and hit enter. Look for the line that says "physical address". That is your MAC Address.

Now get into the network configurations on your console, look for an option of MAC Address cloning. Input the MAC Address of your computer, save and reboot.

Hope this helps.

Sep 15, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

This sucks


try to check the right ip address by connecting it first to your computer, check the ip address on your command prompt ( if you are using windows platform ) then type ipconfig /all

take note of your gateway, dns server, ip address ( so that your in the same network ) and the subnet mask.

Aug 18, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ip address fails test connection


you need to set your 360's network to automatically detect your settings if you have other devices hooked up to the airport and they work it is not the Airport.

When it says IP address failed it has nothing to do with comcast it is your LAN having issues not your WAN

Mar 30, 2009 | Microsoft Xbox 360 Wireless Controller

1 Answer

Failed ip address


your ip address should be activated by your isp

and then manually put it in the smart phone

Mar 04, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox live ip address test fails


If you are using Windows XP or below, press START, click RUN and type "cmd". If you are using Windows Vista, press START, click the search bar and type "cmd". The command prompt should appear.
Type: ipconfig /all
Search the list for your network adaptor and make a note of the MAC address. 
Turn on your Xbox 360 and go to network settings. Select manual settings and enter the MAC address under the Alternative MAC address option. Retest the connection. If your computer is connected to the internet, your Xbox 360 will be too,

Jan 24, 2009 | Microsoft Xbox 360 Console

1 Answer

Ip address failed


In order to connect your XBOX 360 to your laptop (if the laptop is connected via dial-up), you'll need a cross-over ethernet cable. It's a special type of ethernet cable, which is typically the same price as a regular ethernet cable, but it allows two devices (in your case) to communicate with each other. Then, you'll need to configure your laptop to allow incoming connections via your Control Panel -> Internet Connections preferences.

Hope this help!
Robert W.

Jan 08, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox live is not working


How are you connecting Your Xbox console upto your Internet ? if your Connecting Via WiFi, Make sure you have the Xbox compatible WiFi adaptor, if you are connecting Via a Local Area network, Ensure that your Console is hooked up Directly to Your Router, and if your connecting Via a Shared internet connection thru a PC, Ensure it is Hooked up correctly and also that your computer is set up to allow sharing the internet connection, That sometimes makes Xbox live faulty.

Also another problem for IP addresses not working is Due to your Internet service provider, Some broadband companies constantly renew IP addresses changing them every so often which the Xbox doesnt like. I would suggest contacting your Service provider and seeing if they have any Technical Support !

Oct 27, 2008 | Microsoft Xbox 360 Console

2 Answers

Internet Connection Difficulties


If you have a wireless modeum, then turn it off and then back on to give a fresh signal.

Apr 02, 2008 | Sony Playstation 3 (PS3) Console

4 Answers

Signing in


Connect it to your router with an ethernet cable.
Make sure the router is setup correctly to your modem, if you can connect all your devices by ethernet cable to the internet then it's set.
If you are using a wireless connection and if it asks for the WEP or WPA key, make sure that you are entering the correct encryption key. You may want to call your router manufacturer to know the correct key for the wireless connection. FYI, it will say that the wireless network is connected but it will still fail the IP Address.

If you have a wired connection and the IP Address or DNS failed, I suggest you to call your Internet Service Provider to check for the Internet connection and obtain these (static IP address, subnet mask, default gateway, primary DNS server and secondary DNS server). If your Internet is okay, enter the IP settings manually on the console (System > Network Settings > Edit Settings > IP settings).

That should work.

Feb 22, 2008 | Microsoft Xbox 360 Console

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