Question about Sony TAM-100 Digital Answering Machine

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Sony TAM 100 Answering machine---retreive erased messages

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  • garjerhet Oct 21, 2010

    If I am willing to have the answering machine broken, taken apart or ruined.

    does that make my chances of retrieving the messages any better

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2 Answers

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I see noone has posted yet.Sorry,they are not retrievable with a digital answering machine.

Posted on Oct 19, 2010

  • Greg McCarthy Oct 22, 2010

    Sorry no it is impossible to retrieve.I apologize because it sounds sentimental or evidence.I even contacted Sony chat support.It took about 45 minutes and the person trying to answer it obviously had no electronic knowledge and in fact was reading from a book.I do not blame people for coming here from what I saw as that is the first time I have tried it.She even admitted she had no background in electronics.I copy and pasted the transcript.If you would like a copy I posted it.Sorry :( Greg


    user Greg has entered room

    analyst Gina_ has entered room

    Gina_> Hi Greg. Welcome to Sony Online Support. I'm Gina. Please allow me a moment to review your concern.

    Greg> I have digital knowledge but didn't quite finsh elect. engineer

    Greg> She is very persistent I am sorry

    Gina_> Thank you for waiting, Greg. I'm sorry that the message on the Answering Machine was deleted accidentally. I'll be glad to assist you with this.

    Gina_> Please confirm if you wish to add the same message back to the Answering Machine.

    Greg> yes

    Greg> seems possible?

    Gina_> Surely I will assist you with this, Greg.

    Greg> excellent

    Gina_> Please confirm if you have deleted the Message from the internal Memory of the Answering Machine.

    Greg> yes

    Gina_> Thanks for the confirmation, Greg.

    Gina_> Please give me a moment while I get this information for you.

    Greg> Thanks

    Gina_> Thanks for waiting, Greg.

    Gina_> I am really sorry; the deleted message cannot be retrieved back from the Answering Machine.

    Greg> That's what I thought.

    Greg> Just the way it's stored,gone is gone.

    Greg> Digital.

    analyst Gina_ has been temporarily disconnected. Please wait while the analyst attempts to reconnect.

    We are experiencing higher than usual service times. Please wait and an analyst will be with you shortly.

    analyst Gina_ has entered room

    Gina_> I am really keen to help you. However, the deleted Message can't be retrieved back.

    Gina_> I didn't receive a response. Are you still with me?

    Greg> yes

    Greg> where are you?

    Greg> CA?

    Gina_> I work for the Sony Customer Service Center in Fort Myers, FL. We are located at Fort Myers, Florida.

    Greg> wonderful.

    Gina_> Thank You, Greg.

    Greg> get a better book lady

    Gina_> Are you able to take it from here?

    Greg> apparently better than you r non education

    Greg> book reading

    Gina_> I am sorry; would you please rephrase your previous statement, so that I can understand it better.

    Greg> Question:What is E=IR?

    Gina_> Greg, please let me know the exact issue with the Answering Machine on which you wish me to assist you.

    Greg> I would just like to know if you know what that means?

    Gina_> Greg, it seems that you are referring to an equation related to the Physical Chemistry and we don't have much idea on that.

    Gina_> We are the Sony Technical Chat Support Team.

    Greg> Thank you.

    analyst Gina_ has been temporarily disconnected. Please wait while the analyst attempts to reconnect.

    We are experiencing higher than usual service times. Please wait and an analyst will be with you shortly.

    analyst Gina_ has entered room

    Gina_> I have never come accross the equation, as Physical Chemistry was not my stream of Education.

    Greg> Okay thanks.

    Gina_> Please let me know if you have any other concerns related to the Answering Machine.

    Gina_> You're welcome.

    Gina_> Thank You for your patience and Co-Operation.

    Gina_> It had been a pleasure assisting you.

    Gina_> Good-bye and thank you for contacting Sony Online Support.

  • Greg McCarthy Oct 22, 2010

    Also,please do not copy and paste it as I have some good ideas of who to send it to already.There may be certain issues with the company about the legality of copy and paste a session which I will DEFINITELY research as long as it takes to get an answer.I already have a question for a lawyer and may bring this up.Trying to get in next week.It may seem extreme to you but with the knowledge base minimum you should know,these people are no way qualified to be answering these questions you saw if you read the transcript.A 45 minute session due to looking up answers in a book is really not good.It is a 1 minute question with someone who really knows operations.Greg

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Hi,
Sorry you cannot retrieve the erased messages
Thank You

Posted on Oct 16, 2010

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I went to the following Sony website and asked a technician in their live chat room (which I highly recommend if you have any Sony related questions), and he said my messages would be stored on my machine indefinitely even if I unplug it and place the machine in storage.

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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}table.MsoTableGrid {mso-style-name:"Table Grid"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; border:solid windowtext 1.0pt; mso-border-alt:solid windowtext .5pt; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-border-insideh:.5pt solid windowtext; mso-border-insidev:.5pt solid windowtext; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}Instructions for Retrieving Messages While Away from Home
Sony TAM-100 Answering Machine

Step I: Set the Remote ID (security code) on themachine itself:

1 Press (SET/REC).
2 Press (ANSWER ON/OFF).

A voice guide will say: “Pleaseset the security code. To select, pressthe SKIP or REPEAT button. To enter,press the SET button”.

3 Set a two-digit number between 00 and 99 bypressing (SKIP/QUICK) or (REPEAT/SLOW). Press (SKIP/QUICK) to increase a number, or (REPEAT/SLOW) to decrease.

Each time you press (SKIP/QUICK)or (REPEAT/SLOW), the answering machine announces a number.

4 Press (SET/REC). The remote ID code (security code) is set,and you hear a long confirmation beep.

To change the remote ID code(security code), Enter a new remote ID code (security code). The new code will replace the old one.

Note: If a powerinterruption occurs, the remote ID code will not be erased.

Please See Next Post to Continue (my response exceedsallowable text restriction ;-) ).

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Tam 100


Call your number and as soon as your answering machine is about to come on do what you would normally do from home...ie: if you are with bell then it would be *98 then it will ask for you password ...
i hope it works for you

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Direct your caller to press the star (*) and the number of the mailbox (1, 2 or 3 )to leave a message on.

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