My laptop turns on and while booting it goes into a black screen giving me options on how to start it because the last thing that happened was that it froze during sleep mode. it's will go into the load phase and stop and a then restart all over and it will do that over and over.
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Re: Laptop wont start up all the way
I faced the same issue on my HP pavillion. Althogh it;s easy to point this problem as a memory issue, sometimes, it can be the fault of the motherboard too. Possible causes are:
Memory corrupt (either the card itself or the port it is fixed on to)
What you might wanan do is, if this product is still under warranty, bring it to the vendor for repairs. Alternatively, if this product is NOT under warranty and you wanna do stuff yourself, i suggest you bring the notebook around to one of em IT repair shops to diagnose the issue. Most probably it;s a memory issue, so they might either change the moemory card itself or ask you to replace the motherboard itself due to a faulty memory slot. Hope this helps.
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For Enterprise products please go to Hewlett Packard Enterprise. .... Perform a hard reset of your notebook computer before you try any other troubleshooting steps. ... Ifyour computer is not listed below, refer to the User Guide for your specific model for the proper .... Remove the AC adapter and boot on battery power only.
Turn the computer off all of the way by holding in the power button until it shuts off.
Turn it back on and immediately start tapping the F8 key. It should bring you to a menu that has an option for going to "Last Known Good Configuration". Choose that option and see if it boots up.
If pressing F8 doesn't bring you to the menu - you may need to run diagnostics on the computer. To get to the diagnostics, attempt to boot to the Boot Menu by pressing F11 or F12 at the boot screen and see if it gives you the option to run diagnostics.
If the system will not boot into safe mode, you will most likely have to reinstall Windows. You can also try the "Last known good configuration" boot option from the F8 boot menu, I find this doesn't work most of the time, but worth a shot. Be sure to back up your data before you reinstall your operating system.
was there a new hardware that was added to your laptop? bluescreens often are caused by hardware.
while the laptop is booting up when you are asked for options on how to start you computer is there an option for start windows using last known configuration? if there is try that and if it still goes into bluescreen you may want to try and recover your laptop using the hp recovery cd or recovery tool. if it still doesn't work most likely you have a bad memory chip.
Press the start button then hold down F8 to go to a black screen with writing. Scroll to boot windows to last known good boot (maybe not exact words, but do last known good start) Click that option and windows should boot to the last good start of your computer.