Question about Royal 10X Shredder

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Is it possible to unjam this shredder. It was allowed to get too full and I started eating it's own shredding . I have pulled all of the paper out that I can - but it still won't go.

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If you have cleared all jammed paper out of the unit but its dead and wont run then its likely you have blown the PCB inside...replacement parts you can get from Royal at 1-800-524-0799.

Posted on Oct 20, 2010

  • Anonymous Oct 20, 2010

    It can be opened if necessay...open the waste bin..remove 4 screws inside underneath that hold the cutting head onto the cabinet. Then remove about 6 screws from the bottom of the cutting head so that the top cover can be removed...If its dead and you need parts contact Royal at 1-800-524-0799.

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1 Answer

We have a fellowes shredder. It got full and jammed. After cleaning and emptying it will not turn on. Is there a reset button? Thanks. Betn


We've found that when the container is overfilled with shredded paper, it will begin pulling shredded paper back into the cutters and jamming the machine. Sometimes reversing the machine will spit the paper back up, but if it is thoroughly jammed, only way to unjam it is to UNPLUG it first, then manually remove the paper from the cutters. Then, be sure to dump the container BEFORE it is filled with paper.

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Try spraying some WD40 into the cutting blades then turn it on to forward it may unjam itself.

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Only runs in reverse


I just had this problem with my shredder. I think the problem started with a bin that was full. Running the shredder in reverse resulted in shredded paper being pulled up into the slot used to feed paper into the shredder. Some of this shredded paper was blocking the little plastic tab that activates the switch when paper is inserted, so the shredder would no longer start when paper was inserted. I emptied the bin and removed the shredded paper from the feed slot, being careful not to break the plastic "sensor" while removing the paper from under it. The shredder works fine now.

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Don't know how to open the basket


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Runs only in reverse


I just had this problem with my shredder. I think the problem started with a bin that was full. Running the shredder in reverse resulted in shredded paper being pulled up into the slot used to feed paper into the shredder. Some of this shredded paper was blocking the little plastic tab that activates the switch when paper is inserted, so the shredder would no longer start when paper was inserted. I emptied the bin and removed the shredded paper from the feed slot, being careful not to break the plastic "sensor" while removing the paper from under it. The shredder works fine now.

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1 Answer

My shredder is jamed.


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My shredder is jammed and I cnnot get unjammed


Hi. Go to the local hardware store and purchase a small pair of needle nosed pliers. Use these to pull the paper from the shredder a little at a time. Then in the future only shred up to 3 sheets at a time so it does not jam on u. J.

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Something is jammed


I was able to unjam an ATIVA DX 180 D shredder now the shredding blades won't turn but the motor is running.

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