Question about HP Officejet 6500 Wireless All-in-One InkJet Printer

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I've an HP-6500 Wireless Officejet printer. It prints and it copies but it will not scan. Says that the scan driver isn't recognized or is corrupt. I've resorted to the Basic driver package because when I load the full driver package for Windows 7 64-bit (downloaded from HP) I keep getting sanner error messages. Diagnostics suggest that my HP drivers are up-to-date and working correctly. HP is not being helpful and they keep telling me to uninstall and reinstall the software and drivers - this I have done numerous times with the same results. What do I do...Help!!

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  • Andy Brooks Oct 16, 2010

    Thanks but this really doesn't get me any closer to resoving my problem. Insofar as the alternative scanner suggestion is concerned - spending $40.00 for different scanner software isn't in my plans.

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Amb,
It seems that the drivers for the scanner are malfunctioning. Please follow the link below and un and re install the device drivers.
http://www.fixya.com/support/r3559995-installing_devices_on_pcs_and_laptops

Posted on Oct 17, 2010

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Without the highway, cars are obsolete. Unfortunately, the same thing is true for "good" drivers, and printers.
I read a lot of complaints about this problem on the net, so it's most assuredly an incompatability issue, or the driver isn't working.
On HP's support site, one fellow suggested trying a program called Vuescan.
The following site has some interesting queries and answers:
http://windows.bigresource.com/Win7-HP-OfficeJet-6500-scanner-problem-hAn6WViG.html#p7oyh4d8
Good luck, and hope this helps.

Posted on Oct 16, 2010

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Posted on Jan 02, 2017

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HP 6500 PRINTER WON'T PRINT


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Hello
Here is the link for the manual of HP officejet 6500 you can download and learn all the features of your printer from the manual
http://h10032.www1.hp.com/ctg/Manual/c01669504.pdf
Good Luck, and do rate the solution if got help

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