Question about Acer Aspire 5100 Notebook
I am locked out of my computer. it does not let me log on with my pass word or anyones password and user name. it is asking me for a smart card, the only smart card i have is my military smart card and that does not work on it either. HELP. i can not return my computer to factory setting cause i will loose to much information i need for work and do not have copies of the programs to run them. so again i need help.
What operating system are you using? If Windows XP, try booting into Safe Mode (Press the F8 key before Windows starts). You may be able to use the Administrator account. Sometimes the Admin account does not have a password associated with it. Once you get in, you can use the User Accounts Control Panel to change the password on your account (this all assumes that you are using a local profile and not a server profile). Give that a try and let me know if you have success.
Posted on Jun 03, 2008
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Posted on Jan 02, 2017
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