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Plasma tv picture gone - sound ok. picture shadowy / blotchy

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  • suzaries Jun 03, 2008

    Hi. Its a 3 year old 42 inch Phillips. The model # listed in the manual is 37/42/50PF7320a/37 - hopefully that makes sense.

  • suzaries Jun 03, 2008

    Hi. Unfortunately, its not the settings. I should mention that my mother in law has had the tv on about 12+ hours a day for the last 2 weeks.

  • suzaries Jun 03, 2008

    We haven't added anything new, but there is a digital antenna, dvd player and wii. The pic is bad for all 3.

  • suzaries Jun 03, 2008

    The images are changing when I change to dvd, wii or change the channel on the tv.

  • suzaries Jun 03, 2008

    If there is a hardware prob with the plasma, do you know how much is usually runs to fix? I am going to see if my husband can check the voltage on the power supply too (he works on guitar amps so should have the equipment). Do you know of any place where I could get the schematic on Philips plasmas??

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Does it seem like that an image got burnt into the screen at all because this is a common problem with Plasma tvs especially with the same image being shown over and over.

Posted on Jun 03, 2008

  • Benjamin Patri
    Benjamin Patri Jun 03, 2008

    I'm thinking that the video processor is bad, so have your husband take a look at that first, but a lot of these tvs seem to have an overheating board that will bend and cause problems too.

    Here is a link to the service manual, hope it helps
    http://www.pcrescueoc.com/philips.htm


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Maybe you changed the settings on your tv by lowering the gamma or brightness

Posted on Jun 03, 2008

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A common failure on Plasmas is due to high heat on the Y sustainer boards.
If you could measure the voltages from the power supply to the sustainers assemblies, some video failures could be related to a lower voltage from the power supply to the main board as well.

Posted on Jun 03, 2008

  • Jaime Hernandez Jun 03, 2008

    If the brightness and contrast are set correctly to about 50% to start, you could increase them higher and see if that helps.

    If that did not improve the video quality, then more likely there is a hardware defect on your plasma.

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Do you have more info on make and model?

Posted on Jun 03, 2008

  • shane donegan
    shane donegan Jun 03, 2008

    what do you have connected to it?

  • shane donegan
    shane donegan Jun 03, 2008

    it seems that it has been overheated you may need to get a repair guy in.

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