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I cannot send e-mails. I can receive them - Computers & Internet

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That is not nearly enough information, but, I presume that you are using a LOCAL CLIENT, like Outlook, Incredimail, or the like. if you were using an online mail client, you should call your host.

But with local clients, your road block may be your ISP. Here is the deal, The powers that be said that Internet service providors will be responsible for spam, so the ISP guys said okay, but ALL MAIL must go through our servers, so we have a chance to detect and protect our selves.

So, the answer is to find out what YOUR isp providor has for an OUTGOING mail server, and change this setting on your local client.

Some hosts provide an alternate outgoing port like 2525, rather than 25, which is default.

Posted on Oct 16, 2010

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3 Answers

I can't receive my mail.


Hello,

What type of server that your e-mail account works with?
If you are using POP3 or IMAP account, please configure Incoming mail server.
You should try the given below solution to resolve the occurred issue:

Sol 1:
Open "Microsoft Outlook" >> Click on "File" tab >> "Account Settings" >> "Account Settings", locate your account and click on change.... then click on "More Settings" to configure Incoming mail server.

receive-mail-gmvtzn34zba02bnrp4mic5sd-5-0_0.png

If you are using Microsoft Exchange account, check if you use cached exchange mode. If not, enable it. Click on "File" tab >> "Account Settings" >> "Account Settings" locate your exchange account and click on "change...."
Under server settings, check Use cached exchange mode.

You can check another setting to help resolve being able to send but not receive e-mail messages.

You can set up Microsoft Outlook to check for new e-mail messages at intervals of one minute to 1,440 minutes (one day).

On the "Send/Receive" menu, point to "Send/Receive Groups", and then click on "Define Send/Receive Groups".

Select the group that contains the e-mail account that you want to regularly check for messages.

Under Setting for group "group name", select the Schedule an automatic send/receive every x minutes check box.
Enter a number from 1 to 1440 in the minute's box.

receive-mail-gmvtzn34zba02bnrp4mic5sd-5-2_0.png

Click on "Close" button. On the Send/Receive menu, click Send/Receive All folders.

Sol 2:

Open "Microsoft Outlook" >> Click on "File" tab >> "Account Settings" >> "Account Settings" >> Click on "Change Folder" button >> Change from whatever it was to: Outlook Data File - Inbox

receive-mail-gmvtzn34zba02bnrp4mic5sd-5-5_0.png

Close the dialog, click on send/receive or press F9 button and see if it works.

Thanks & Regards
Captain Ashish

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