Question about HP OfficeJet 6210 All-In-One InkJet Printer

1 Answer

Scanner doe not work,fax and print are ok

Pls ,I need help I have HP OfficeJet 6210 All-In-One ,,and my computer does not regonize the scanner ,but the printer and fax work fine,
what to do ? the scanner never worked since I conected the computer 6 months ago.

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  • 2 more comments 
  • shanti41 Jun 13, 2008

    My XP computer says all of a sudden it cannot find the scanning software or cnnection may be wrong.

  • Anonymous Jun 16, 2008

    my dell inspiron 531 will not recognize my 6210 scanner. it said I neewd another driver for Vista windows

  • nena7 Jun 16, 2008

    the scanner feature does not work. printer is connected to Windows Vista Home Premium. setup guide says to access HP Image zone software. Cannot find the HP Image Zone software or the HP Director icon. I do not have the original CD to reinstall the software. I have downloaded Photosmart essential 2.5 but does not show me how to scan documents or or pictures.

  • nanicool May 11, 2010

    First we need to know how the printer is connected to the computer and whether you have installed the complete all-in-one software and the exact error message you are getting while trying to scan and the application you are trying to scan.



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  • 26 Answers

First re-install product driver properly then try.

Posted on Jun 11, 2008


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Related Questions:

1 Answer

Just want to know how to print the fax log?


Please find the below steps to print fax log for Officejet 6210 all in one.
  • Press Setup , and then press 2 . This displays the Print Report menu.
  • Press the Right arrow button to scroll through the following report types:
  • Fax Log: prints a log of approximately the last 30 fax transactions.
  • After the desired report is highlighted, press OK .
If this solution is helpful,kindly vote 'thumbs up' and testimonial.

Dec 31, 2010 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers


If you have fax on hp officejet 5610.

You can recive fax .
start>steeting>printers and Fax> Setup Fax.You need windows XP CD for this Fax installation.IF manufacturer given software u r not need to install again.Just review the fax configuration by rigt click on fax icon then go to properties.
IF it helps

Jun 25, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

HP Officejet 6210 will not copy, scan or fax. It will print documents from the computer. Any attempt to do the other 3 functions results in it being "busy" and cannot cancel, have to power it off.

Well if it is printing,the drivers are working fine.The copying,faxing and scanning mechanism use the same scanner to copy the image.It seems to be a problem with the scanner mechanism on the printer.Try a reset using the # and 6 buttons while plugging in the power cord.If it works well and good.If you want any further support, an online technician from techbuddies can help you for free.For this log on to

Jun 16, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Need printed confirmation fax receipts

I had the same problem with my 6210. A different machine, but this may be worth a try. You need to go to the general setup, rather than the fax menu on the keypad. Two pushes of the button takes you to "print reports". Press OK and you go to "Fax Report Setup", OK again gives you "Print Report". You then can toggle with the arrows for the various options. In this case press OK when you are on "sent faxes"

Apr 20, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Hp 6210 fax problems

Does a mac support this thing?
The all in one are a big problem.
They don't like Norton with windows
Linux likes them fast as a printer only.
But never heard a Mac has all in one support for all features.

Apr 18, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

How do I get my HP Officejet 6210 all in one to scann?

Usually all the drivers are always installed when you first install the drivers. But may be the drivers are corrupted. Try to reinstall the device by removing and uninstalling and then reinstall. It should help you.

if you like my advice please feel free to rate me thanks.

Mar 21, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

HP Officejet 6210 All-in-One - Conformation Page

press setup
pres 2 and then press 1
this seletcts print report and then select Fax Report setup.
press and scroll to the to the report type you want.
press OK to select the report

Jan 08, 2009 | HP OfficeJet 6210 All-In-One InkJet...

3 Answers

I can't fax... Hp 6210

Have you tried to contact your phone line provider? Maybe the is on thier side. If there is nothing wrong with their conncetion then pls click on the link below.

If this doesn't help your issue, pls post here and I'll get another solution for you.

Oct 18, 2007 | HP OfficeJet 6210 All-In-One InkJet...

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