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It could be one of a few things. With the information given I would consider these. The camera may not be compatible with your operating system, or you do not have the amount of memory or video processing memory to use the camera. The other problem may be the usb the camera is plugged into, if it is not 2.0 then the new cameras will not work for you. I hope this helps.
have no idea what happened my webcam a4tech pk 635m i used it few days
ago and its working properly... i re install it and still 316S driver
is needed..i tried it with other pc just to make sure if its broken but
its not,,,and its working...and when i turned on the webcam it shows
"sorry no video capture hardware" and i went to the website were i can
get the code ,i downloaded it and still doesnt work...please helppppppp
i am having hard time and never get asleep with this webcam...hope i
can get a driver which is easy to install...for this a4tech pk635m
Just plug the webcam in and windows will automatically install the drivers, if it asks for the drivers just insert the disc, when you do this windows will auto play the CD so just shut down the auto install program and leave the disc in the drive and carry on with the driver installation manually.
here is the link for downloading the driver.. i could not locate a pk-635m only a pk-635ma i assume this is the driver you are looking for