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I just bought a Tungsten E2 yesterday and can't get it to synch with my computer. My computer is running Vista

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  • Wulfy Jun 03, 2008

    That's a real problem. Why doesn't palm make a patch to fix the problem. Do you know if IPAQ is compatible? And what do I do with this POS that doesn't work?

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As of right now from the website http://www.palm.com/us/support/tungstene2/ this device is not compatible with Vista as of right now. You can try contacting Palm about this but unless you have a computer that doesn't run Vista, I don't think you will be able to run this. If this is your situation, your best bet is to call Palm about this and see what they suggest. If you have any further questions or need anything such as a number to call, please let me know and I would be glad to help

good luck

Posted on Jun 03, 2008

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  • Benjamin Patri
    Benjamin Patri Jun 03, 2008

    They will probably come out with a patch sometime. I would call them and see what their plans are but my suggestion is to find someone with xp on their computer and either use their computer or give/sell it to them. I keep xp for the specific reason of compatibility of programs and devices and have a few extra copies in case their next OS is just like Vista. Basically try complaining to Palm and see what they will do for you which is what I would do. good luck and sorry for the bad news

  • Benjamin Patri
    Benjamin Patri Jun 03, 2008

    IPAQ is compatible with Vista but anything used on Vista has a chance of having problems so just ask if you have any trouble.

  • Benjamin Patri
    Benjamin Patri Jun 08, 2008

    If you are satisfied with your experience here, then feel free to provide me with some feedback by
    rating my solution. If you need any more help, I would be glad to
    assist you, just ask.





    Thanks for your time and service and I hope you have a Great Day!

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This is common issues if your using the third party software:
click Here

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good luck.........

Posted on Jun 03, 2008

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Hello there.

Palm has released updated software to work with your Tungsten device, using Windows Vista.

Download and run this file http://palmone.r3h.net/downloads.palm.com/PalmDesktopWin62.exe
This will update your installed software to the latest version, which works with Vista.

Hope this helps.

Posted on Jun 03, 2008

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