Question about DeLonghi Perfecta ESAM5500 Fully Automatic Bean to Cup Coffee Maker
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: I have a Delonghi Magnifica
I purchased a unit second hand for my wife's birthday today. It's only 4 months old, got it home, tested it, same problem... No froth!
I've read all the posts here and all were very helpful troubleshooting guides however they did not solve the issue.
Understanding how the frothing mechanism functions is half the battle in figuring out the solution. It's a simple vacuum type system. No doubt you've read about checking the orings. This is definately the first thing to check however if this is not the reason then consider the following.
The larger of the white tubes that has the red and black oring inserts deep into its port on the tap. Why? It pushes steam past the milk pipe directly into the chrome frothing tube which causes a vacuum essentially drawing milk up it's hose creating the froth. What you can't see without further investigation is that on the underside of the tube centered between the red and black orings is a small hole. This hole is responsible for drawing the milk upwards. If this is blocked, and it probably is then no milk and no froth. Use a really small screwdriver to carefully clean the white tube both from the front and the little hole underneath.
So in conclusion. Any air leak between the red and black orings will prevent the vacuum required to draw milk up the tube and alternatively any blockage of the milk channel will also obviously prevent the flow into the frothing mechanism. Hope this helps.
Posted on Jan 10, 2010
Had this exact problem a few times on a cleaned well maintained milk jug top with an ESAM5500M. Delonghi 'repaired' it by sending a new milk jug frothing top.
It's caused by milk fat deposits, the frother part on the milk jug may look clean but deep inside it's not. I clean mine with pipe cleaners, detergent and hot water and still it wouldn't froth.
The problem re-occurs for me every 6 months or so. You could buy the milk fat remover solution to clean it. Personally I just boil the whole milk jug frother in detergent and the again in descaling solution, that's fixed this problem twice now, although I think it will eventually corrode the 'o' rings on the frother, still cheaper than buying a new frother part each time though.
If it still doesn't work after that, the only other reason for this problem I found mention of was caused by a broken rubber seal where the milk jug fits to the machine. It's most likely to be milk fat deposits inside the frother though.
Posted on Feb 08, 2011
Make sure that the milk container lid is clean; rise it vigorously with hot water, Make sure that you are only using 2% milk and Make sure that it's cold 2% milk.
Once that is checked, and not to be the problem, then it requires you to replace the coupling block.
There are many possible points that you may have the leak. The pump, boiler, volumetric dozer, water/steam valve are connected together with Teflon pipes and supports at the ends with the clips and one "o" ring. In one of this point the clip can slip out so the Teflon hose to be loose and so the leak which is at the point which you can see. There are also some cases if the machine is more that 2-3 years one of the above parts to leak itself due to tearing out and it might need to be replaced. So you need to remove first the top panel and then the side panel and work the machine with extra safety since we have power wires and with visual check to find the point of leak.
If it is just the Teflon pipe and clip slip out the secure it back again, if it one of the part you can try to tight up and if the leak insist then you need to replace it.
Would be glad to know if the information was helpful to you. All the best Elect_Comp
Posted on Sep 26, 2011
Tips for a great answer:
Mar 18, 2016 | DeLonghi Perfecta ESAM5500 Fully Automatic...
Dec 06, 2015 | DeLonghi Perfecta ESAM5500 Fully Automatic...
Nov 03, 2014 | DeLonghi Perfecta ESAM5500 Fully Automatic...
May 31, 2014 | DeLonghi ESAM6600 Espresso Machine
Apr 13, 2014 | DeLonghi Perfecta ESAM5500 Fully Automatic...
Dec 24, 2013 | DeLonghi Perfecta ESAM5500 Fully Automatic...
Sep 10, 2012 | DeLonghi Perfecta ESAM 5600 Espresso...
Aug 20, 2012 | DeLonghi Perfecta ESAM5500 Fully Automatic...
1,215 people viewed this question
Usually answered in minutes!
Level 3 Expert
Level 3 Expert
Level 3 Expert
Step 2: Please assign your manual to a product: