Question about Apple iPhone Smartphone

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Iphone My iphone seems to be frozen. It will not allow me to enter password nor will it slide open. I can use the slide to turn it off, which I did, but when returning, the same thing happened. Any help would be appreciated. Robert

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  • hmpatty_05 Mar 13, 2009

    My iPhone 3G is frozen. I was talking on it about 4 hours ago and it turned off. It turned back on, but it is telling me to Enter Passcode. When I try to enter the code it clicks as though it is entering it, but does nothing. I can recieve incoming calls only, then it goes back to this screen. I tried powering the phone off with the sleep/wake button, nothing; I tried forcing it by holding the home button and teh sleep/wake button, and still nothing. When I plug it into the cp it doesn't show it charging and iTunes recognizes it, but tells me to enter passcode first. Still will not let me enter it. Please help me!

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Posted on Mar 14, 2009


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Hello Robert,

Holddown the power button and home button simultaneously for 15 - 20seconds then release. Soon after you may have to press the power buttonagain to restart the device. The iPhone should reset itself without any loss of data. If it boots in recovery mode ( you will be a cable on the screen ) you will need to connect to itunes to restore the device.

This is most ofter the #1 solution to fix this issue. Hope it works for you.

Thank you for using Fixya

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Posted on Dec 16, 2008

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