Question about Lavazza 2210

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I'm missing My Lavazza water trough key. Please advise how I can replace it! I haven't even used the machine yet. ~thanks!

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  • Kelly Martin Oct 16, 2010

    I should mention that i have already contacted customer service via email (several days ago) and have left a voice message (this afternoon) as well to no avail.

  • Kelly Martin Oct 16, 2010

    I bought it from a liquidator and it didn't come with a key...I don't want to pay a locksmith $65 to pop the lock or $85 to make a key. I simply want to order a replacement key and none of my searches have resulted in anything suggesting that is possible.

  • Kelly Martin Oct 16, 2010

    Yours funny by the way...

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I couldn't find a Lavazza Support site on the net, but I understand they're in Italy. Your best bet would be to check your paperwork that came with the machine, and contact them to find out what can be done for you. If you just purchased it, I would exchange it for one that has the key.
The following website might be able to help, since they provide parts for Lavazza:
http://www.espressoplanet.com/lavazza/
Wish I had more specific information, but hope this helps.

Posted on Oct 16, 2010

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It wasn't easy to find on their site but here is their customer service contact info:

LUIGI LAVAZZA S.p.A. (Lavazza Customer Service)
VAT number IT00470550013
C.so Novara, 59 - 10154 Turin Italy
Tel. +39 011 2408400
Fax + 39 011 2398333
e-mail: info@lavazza.it

Your best bet is to email them with your model number and original question. I'm sure they'll be able to help you out :)

Posted on Oct 16, 2010

  • RescueTechLA
    RescueTechLA Oct 16, 2010

    Darn those Italians and their smooth coffee and casual ways!!!

    How long ago and where did you purchase your machine? Cash or Credit?

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