Question about Microsoft Wireless Network Adapter Xbox 360 (SKWIFIX360)

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Mtu test is failing

When my x box is trying to connect to x box live the mtu test is failing. when I read the information on the mtu and found I needed a speed of 1364 but when i checked my computer I had a setting of 1394 but still mtu test is failing

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Just wait....try every day. microsoft with live always crashes.it will probobly work on another day.hopefully they will fix it so it can work everyday!=[] | /
| / \

Posted on Oct 03, 2008

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I've had the same problem and struggled with it for hours... If your on the Comcast network, there seems to be problems with adjusting MTU. I have a Dell 2350 router and that particular router cannot have MTU modified. Also, sometimes the MTU is effected by computers or phones in the house being on. One more suggestion, try a gaming router. Good ones start at 90 dollars, somewhat expencive but well worth it.

Posted on Jul 09, 2008

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HELP ME

Posted on Sep 29, 2008

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Posted on Jan 02, 2017

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Xbox Live - MTU Error


Xbox 360 MTU errors

This issue occurs if your router or the gateway is incompatible with Xbox Live, or if your router or the gateway has an incorrect MTU setting. Note: Xbox Live requires a minimum MTU setting of 1364. We recommend that you try out the steps shown below.

Things to try:
1. Ensure that you have properly setup your connection to Live by using the Connectivity Wizard http://www.xbox.com/en-US/support/connecttolive/xbox360/connectionmethods/webconnectivitywizard.htm
2. Visit the following Web site to determine whether you have the correct firmware version that has been certified as compatible: http://www.xbox.com/en-US/live/connect/routerlanding.htm
3. See the router or gateway instruction manual for information about how to change the MTU setting to 1364, to do this, or to determine whether your router supports this feature, see the router support documentation or contact support for your router device.
4. If you share a connection with a router and a modem, try a direct connection without the router.

For additional information on this topic refer to the following KB article: http://support.microsoft.com/kb/908882/

on Sep 30, 2008 | Microsoft Xbox 360 Console

2 Answers

My x box says change mtu to auto or 1364 how do i do this


My MTU is at 1500 and I get the same message. I don't think it's up yet.

Jun 17, 2009 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

1 Answer

Have the n+ wireless router/modem trying to connect via a cable to xbox live but keep gettin insufficient MTU even though the actual MTU of the router is higher than required


You may have to use trial and error to find the best MTU fit:

MTU Default of 1500 to 1492
Tart the setting the MTU @ 1400

MTU setting. Xbox LIVE requires a minimum MTU setting of 1364.
The information your console sends and receives is broken up into "packets" for transmission over your network. MTU is a setting that controls the size of these packets. If it's too small, you won't be able to connect to Xbox LIVE.
Top Solutions Try these solutions in order. If you give each one a shot and you still can't connect, contact Xbox Customer Support. Note that they will ask you try the suggestions on this page first.
Solution 1: Check your router MTU settings Xbox LIVE requires a minimum MTU setting of 1364. Usually, you can change your MTU setting from your router configuration web page, which is supplied by your router manufacturer.
Learn how to find and use your router configuration page
Look for the MTU setting on the router configuration page. When you find it, set it to Auto or 1364 (or higher), save your settings, and then try to connect to Xbox LIVE again on your console.

Solution 2: Connect directly to the modem If your router's MTU is set correctly, try bypassing it by connecting your console directly to the modem. This will help determine whether there's a problem with your router or something else on your network.
Note
This may require you to move your console to a location close to your modem. This is a temporary arrangement, meant only to troubleshoot your connection. If your console is connected wirelessly, you'll need an Ethernet cable for this step.
To connect your console directly to your modem (wired connection):
  1. Find the Ethernet cable that runs between your console and the router.
  2. Unplug the cable from the router, leaving it connected to the console.
  3. Find the Ethernet cable that runs between the router and the modem.
  4. Unplug the cable from the modem, and plug the cable from your console in its place.
To connect your console directly to your modem (wireless connection):
  1. Unplug the USB connector for your adapter from the console. The adapter can remain attached to the console.
  2. Plug an Ethernet cable into the Ethernet port on the back of the console.
  3. Find the Ethernet cable that runs between your router and the modem.
  4. Unplug the cable from the modem, and plug the cable from your console in its place.
Try to connect to Xbox LIVE again. If it works, there may be an issue with your router. Double-check the MTU setting in solution 1 above. Also confirm that you're using a compatible router, and make sure it has the latest updates from the manufacturer. If the problem persists, you may want to try a different router.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

May 06, 2009 | Belkin N1 Vision Router

1 Answer

Change my mtu speed to 1364 for xbox live


On a computer connected to the router.
Open an internet explorer browser. Click on the address bar and type in 192.168.1.1 leave the username blank tehn the password is admin unless you changed it. After that in the first page you should see the option for MTU. change it to manual then after that type in 1392 instead of 1364 then save the settings.

Jan 06, 2009 | Linksys Wireless-G WRT54G Router

1 Answer

Xbox live is not working it keeps coming up with 'you need an active connection to play online or system link matches' but my connection is fi and none of my friends can play as well?


Suggestion: <b>MTU Error</b>

This issue occurs if your router or the gateway is incompatible with Xbox Live, or if your router or the gateway has an incorrect MTU setting. Note: Xbox Live requires a minimum MTU setting of 1364. We recommend that you try out the steps shown below.

Things to try:
1. Ensure that you have properly setup your connection to Live by using the Connectivity Wizard http://www.xbox.com/en-US/support/connecttolive/xbox360/connectionmethods/webconnectivitywizard.htm
2. Visit the following Web site to determine whether you have the correct firmware version that has been certified as compatible: http://www.xbox.com/en-US/live/connect/routerlanding.htm
3. See the router or gateway instruction manual for information about how to change the MTU setting to 1364, to do this, or to determine whether your router supports this feature, see the router support documentation or contact support for your router device.
4. If you share a connection with a router and a modem, try a direct connection without the router.

For additional information on this topic refer to the following KB article: http://support.microsoft.com/kb/908882/

Sep 30, 2008 | Video Game Consoles & Games

1 Answer

Mtu failure


This issue occurs if your router or the gateway is incompatible with Xbox Live, or if your router or the gateway has an incorrect MTU setting. Note: Xbox Live requires a minimum MTU setting of 1364. We recommend that you try out the steps shown below.

Things to try:
1. Ensure that you have properly setup your connection to Live by using the Connectivity Wizard http://www.xbox.com/en-US/support/connecttolive/xbox360/connectionmethods/webconnectivitywizard.htm
2. Visit the following Web site to determine whether you have the correct firmware version that has been certified as compatible: http://www.xbox.com/en-US/live/connect/routerlanding.htm
3. See the router or gateway instruction manual for information about how to change the MTU setting to 1364, to do this, or to determine whether your router supports this feature, see the router support documentation or contact support for your router device.
4. If you share a connection with a router and a modem, try a direct connection without the router.

For additional information on this topic refer to the following KB article: http://support.microsoft.com/kb/908882/

Sep 30, 2008 | Video Game Consoles & Games

2 Answers

MTU setting


Browse to the router's setup page, should be 192.168.1.1 or 192.168.1.0 and log into it. You just have to change the MTU. Put it to 1500.
Once logged in to the router, go to :

Setup
-
Basic Setup
-
Wireless Setup
-
Internet Connection Type
Connection Type = Static IP
Internet IP Address = 192.168.0.1
Subnet Mask = 255.255.255.0
Gateway = 192.168.0.1
Static DNS 1 = 192.168.0.1
Static DNS 2 = 192.168.0.1
Static DNS 3 = 192.168.0.1
STP = Enable
-
Optional Settings (required by some ISPs)
Router Name = client-mode
Host Name = 2WIRE383
Domain Name = [empty]
MTU = Auto
Please remember to rate all users who assist you for free :)

Sep 29, 2008 | 2wire Wireless-G 802.11g ADSL Gateway

1 Answer

Mtu failed


what kind of router are you using to connect your xbox 360 to? usually you can define the MTU size in the router configuration.. default for xbox 360 live is 1364 ... check out your web configuration on your router to see if you can change this!

May 02, 2008 | Computers & Internet

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