Question about Frigidaire Affinity ATF6000ES 3.5 Cu. Ft. I.E.C. Front Loading Washer

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E21 error while on final spin

Washer stopped during final spin with an E21 error. I unplugged and tried to reset however water still resides in the bottom of the barrel and the washer wont spin.

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  • wfes_pissed Jun 06, 2008

    HOW do you clear the drain pipe on this unit? Where is it accessible?

  • wfes_pissed Jun 08, 2008

    I wish to thank SGT 48 for his extremely helpful solution to the E21 error on my affinity washer. He was absolutely correct about the filter being clogged. The Filter had an entire shreaded sock plus almost enough change to buy a little ceasars pizza. I cant believe the poor design by frigidaire to access this part, however after the cussing, we got the job done ourselves. It is a 2 person job to tilt the washer, remove it from the pedistal drawer stand and re-setup after the clog was fixed.Thanks again! I hope the manufacturer sees this and makes adjustment to the design. It seems like 15- months to 2 years is the threshold for this problem to occur.

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E21 is telling you that it has not drained the water out. You may have something stuck in your drain pump.

Sgt 48

Posted on Jun 03, 2008

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I had the code E21 error (not draining) on my 2012 Electrolux EWFLS70JTS0, which I'm guessing is similar to a Frigidaire Front Load Washer. After reading about the potential causes being related to drain or pump obstructions, I decided to try forcing compressed air into the drain hose at the rear of the washer to see if I could push out whatever got into the system. So I moved the washing machine out from the wall, and pulled the drain hose out from its wall inlet. No disassembly required. Then I placed the trigger air nozzle from my compressor into the drain hose that's connected to the back of the machine, and held it in place with my hand so that most of the air pressure would go up the hose and into the machine.
Once I pulled the trigger to start the air flow it only took a few seconds to see bubbles appearing in the washer's tub. At that point it seemed any obstruction was now pushed out (where it went, I'm not sure. Somewhere in the standing water in tub I suspect).
I suppose it would be just as effective to use a garden hose with water (if you don't have an air compressor), but a little more messy. Anyway, as soon as I put it in "quick wash" mode (which starts with a drain cycle), it drained fine. 100% problem solved! No more error code. And no repair bill!. I just hope that whatever was restricting the drain flow does not find its way back into the system again. It's been a couple of days and so far, so good.

Posted on Sep 29, 2013

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1 Answer

It pauses with error code E20 and doesn't seem to drain or spin, could it be the filter is cloged?


The E20 error code is a class code that indicates a drain problem in the washer. This is consistent with the drain and spin problem that you are observing. To determine the exact error code, follow these steps:

Wake the machine by pressing any button

Wait 5 seconds

Press and hold the START and PAUSE/CANCEL buttons simultaneously

The exact error code (E21, E23 or E24) will be displayed.

If E23 or E24 are displayed, you will normally need to replace the control board due to a failed drain pump relay.

If the E21 code is displayed, I recommend that you follow these troubleshooting tips:

Check the washer drain to see if it is clogged.

Check the washer drain hose for a clog or restriction.

Make sure that the washer drain system complies with the installation instructions for the washer.

Try to gravity drain the washer by placing the drain hose in a bucket on the floor. If the washer will gravity drain, you may be able to

unplug the washer

and remove the bottom front service panel using the procedure in the image below. Arrange towels to catch residual water that may be in the washer and check the pump filter and drain trap for a clog or debris. If you find no clog or debris, then you may need to replace the drain pump. NOTE: You should not attempt this procedure unless you are completely confident in your technical ability to safely access and check the pump. Do not disassemble the drain pump hose if the washer is full of water.

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pauses-error-code-e20-doesnt-seem-drain-l0aezfktzb4tbeszt3mrtc2e-3-14.jpg

May 15, 2015 | Washing Machines

1 Answer

My maschin stops in the midel of a program and E20 comes on the screen. What is wrong?


Sandra: According to ShopYourWay.com: "The E20 error code is a class code that indicates a drain problem in the washer. This is consistent with the drain and spin problem that you are observing. To determine the exact error code, follow these steps:

Wake the machine by pressing any button

Wait 5 seconds

Press and hold the START and PAUSE/CANCEL buttons simultaneously

The exact error code (E21, E23 or E24) will be displayed.

If E23 or E24 are displayed, you will normally need to replace the control board due to a failed drain pump relay.

If the E21 code is displayed, I recommend that you follow these troubleshooting tips:

Check the washer drain to see if it is clogged.

Check the washer drain hose for a clog or restriction.

Make sure that the washer drain system complies with the installation instructions for the washer.

Try to gravity drain the washer by placing the drain hose in a bucket on the floor. If the washer will gravity drain, you may be able to

unplug the washer

and remove the bottom front service panel using the procedure in the image below. Arrange towels to catch residual water that may be in the washer and check the pump filter and drain trap for a clog or debris. If you find no clog or debris, then you may need to replace the drain pump. NOTE: You should not attempt this procedure unless you are completely confident in your technical ability to safely access and check the pump. Do not disassemble the drain pump hose if the washer is full of water. " There is also a video that may help you, Sandra: https://www.youtube.com/watch?v=s0Wrc2LiCK8

May 10, 2015 | Washing Machines

1 Answer

Front load washer e21


Good Morning Friend,

I see that you are receiving an E21 on your Frigidaire washer, model# ATF6000ES. The E21 error code states that water is not pumping out fast enough. Here are a couple of suggestions that you can try.

    1)Check the drain hose for any kinks or clogs. Also, make sure that the drain hose is only 6-8 inches down in the drain pipe. If the drain hose gets backed up with water this error can occur.

    2)Make sure that the actual drain pipe, where the drain hose goes into, is only a maximum height of 8 feet. If it is longer than 8 feet, you will need to cut some of the pipe off.

    3)Make sure that your homes drain pipes are not clogged. If they are, you will need to unclog them. Call a plumber if necessary.

    After checking the above suggestions, reset your washer by either unplugging it or shutting the power off at your homes circuit breaker, for 3-5 minutes. When you restore power, start any cycle on your washer. If you are still receiving an E21 error code, I suggest contacting your local authorized technician for further assistance. They will be able to diagnose your washer and determine why you are receiving an E21 on your appliance. Hope this is helpful.

    -Best regards-
    WP

May 13, 2014 | Frigidaire ATF6000ES Front Load Washer

1 Answer

Rattling noise in spin, spin problems becoming more pronounced. control panel lights flash but 0 error codes. unplug 2 reset, probl repeats


If this noise is happening while it's trying to drain water then you have something floating around in the lump. Coins are very common. If the noise is happening during a spin cycle and more pronounced during the final high spin cycle, you have bearing or spin tub issues. Time to go shopping.

Nov 07, 2013 | Frigidaire ATF6000ES Front Load Washer

1 Answer

Frigidaire front load washer e21 error appears after running about 20 mins into the wash cycle,i check the clothes they are still wet,although no water is still left,i go to the spin only cycle to get the...


Hello debbiecantu1 - Typically error code E21 indicates an issue with the water not pumping out fast enough. Does the unit make a humming noise? If so, either the drainage hose/pump is clogged and needs to be cleaned. Try setting the cycle to spin only and verify if water pumps out. If it does not, then the unit could possibly be experiencing an issue with a faulty pump, timer, door lock assembly or control board. Contact a professional to move forward accurately.

Dec 13, 2012 | Frigidaire ATF6000ES Front Load Washer

2 Answers

Washer is not completing the spin/drain cycle. Stops spinning and draining.


does it drain out all the water? after it stops or is there still water sitting in the tub?

Mar 22, 2011 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore washer model number 417.44082400 giving error code E21


If the control detects that the washer still has water in it even though it is apparently dry, the control will continue to run the drain pump and will not go into the spin model. If the tub is completely dry, you could have a problem with the water level pressure switch or the control board. This would normally cause an E21 error code on the washer. I provided the technical information for this washer in the image below. The washer will normally signal an error code with a series of blinking lights on the console when the washer will not go into the spin mode. I recommend that you continue to allow the drain pump to run for a while and see if an error code will appear. This will normally indicate the likely failed component that is causing this problem. The information below is intended for technicians. Follow electrical safety guidelines if you use this information. Unplug the washer to disconnect electrical power before accessing internal components. Some of the checks below call for live voltage checks. I do not recommend that you conduct this type of test on the washer. Live voltage checks should only be conducted by a service technician.

Nov 26, 2010 | Washing Machines

1 Answer

Wont spin


check drain pump for obstruction, (access from rear panel) pull hose boot from tub and ck basket in hose. read tech sheet for code definition while your there. have plenty of towels and wet vac ready

Mar 15, 2009 | Frigidaire ATF6000ES Front Load Washer

1 Answer

E21 error code


There is a E21. Water not draining fast enough. Try holding the start/pause and cancel key together for 3 seconds. The door lock, wash, rinse and final spin leds should light. Any error codes should be displayed when holding those keys.
PLEASE RATE THIS !

Jun 07, 2008 | Frigidaire ATF6000ES Front Load Washer

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