Question about Western Digital 250GB MyBook External USB 2.0 250 GB Hard Drive

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Hi, I have a WD2500I032 which is not recognised by the PC. It worked fine one day, then the next not recognised. I have a green power light and I am sure it's working ok. I have spent hours trawling the internet for a solution but cannot find it. I have a Windows pc running XP. Can you help please?

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  • Master
  • 2,653 Answers

Hi, I specialize in Data Recovery so I can help you out no problem :)

First thing we need to know is if windows truly recognizes the drive or not.

In order to find out let's check out the Windows Disk Management console.

You can get there by Right-Clicking - My Computer, choose Manage. A console will pop open, Choose Disk Management under Storage.

You'll see a box to the right that reads: Disk 0, 1, 2, etc. etc.

If you see the Western Digital listed there go ahead and right click the box and choose Assign Drive Letter, choose any drive letter from Q and above.

Let me know what happens.

Posted on Oct 16, 2010

  • chainastole Dec 13, 2010

    Hello,
    I have the same problem. I followed your advise and I don't see WD there.

  • RescueTechLA
    RescueTechLA Dec 13, 2010

    If you drive isn't showing up then you've got another issue. Feel free to email me @ rescuetechla@gmail.com for additional support.

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