Question about Olympus Stylus 720 SW Digital Camera

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Transferring photos to PC

I have installed the software, connected the USB cable, but when I try to transfer the images the camera comes up the message 'one moment' and then does nothing for ages. I have tried transferring from the Olympus Master 2 toolbar and a message comes up cannot find an Olympus digital camera connected to the computer. I have previously had a Cannon and had no problems at all transferring images. Does anyone know what I might be doing wrong?

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  • Anonymous Jul 28, 2008

    i have the same problem and is driving me nuts can anyone help other then saying to go buy a memory card reader ? thanks in advance.

  • mercy419 Jul 28, 2008

    i have the same problem can anyone help i really don't want to go out and spend money i don't have on a memory card reader.

  • nanakeke Sep 10, 2008

    tranferring photos from camera to pc; camera stays on "one Moment". I have installed the Olympus Master 2 software. My pc says it does not recognize the USB connection that came with the camera.

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Try using a memory card reader that supports a xd card-very generic plug and play no software to load and computer should recogtnize card-if not open my computer and you will find new drive letters for card reader in there

Posted on Jun 03, 2008

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Have you checked the HP hep site?
Here is their suggestion
Introduction This document explains how to transfer images from the camera to a computer running Windows XP operating system by using a universal serial bus (USB) cable. Transferring the images Follow the steps below to transfer images from the camera to a Windows XP computer. Step one: Connect the camera to the computer
  1. Turn off the camera.
  2. The camera came with a special USB cable for connecting the camera to a computer. Connect the large end of that USB cable to the computer. Figure 1: Connect the USB cable c00878070.gif
  3. Open the rubber door on the side of the camera and connect the small end of the USB cable to the USB connector on the camera.
Step two: Transfer the images Choose one of the following methods to transfer the image files: Method one: Transfer images with the HP Photosmart software
  1. Make sure the HP Photosmart software is installed on the computer. If the software is loaded, then go to step 2. If the software is not loaded, click here to upgrade to the latest version of imaging and printing software (in English).
  2. If images on the camera are selected for printing or selected for HP Instant Share destinations, make sure the computer is connected to a printer and the Internet.
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Method two: Transfer images without the HP Photosmart software If you do not, or cannot, install HP Photosmart Software on your computer, you can still transfer images from the camera to the computer using the Picture Transfer Protocol (PTP) in Windows XP. Follow the steps below to transfer images.
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Hi,

A couple of things you can try:
1. Insert the Camera's USB cord to another USB port of your PC;
2. While disconnected from the PC, verify that the pictures are still inside the camera's memory;
3. Reset the camera (power on/off);
4. Check the camera's batteries;
5. Reboot your PC with the camera attached via the USB;
6. Remove the memory card from the camera and try uploading using a card reader;
7. Uninstall all instances of your USB in your PC's Device Manager, reboot and allow the PC to auto-detect  and auto-install necessary drivers; and
8. Verify that the software/drivers for your camera are installed correctly with no yellow or red markings.

Hope this be of some help. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

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