Question about SanDisk Sansa e260 MP3 Player

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Frozen on refresh database - SanDisk Sansa e260 MP3 Player

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  • Sandisk Mp3 May 11, 2010

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It is likely that one of the filenames or tags is messed up, causing the database refresh some grief. You can reset the thing to factory defaults (likely erasing content in the process) with a Lock-Power-Record combo, or you can just plug it in to USB and perhaps be able to delete some of what you just changed on it 'til it starts properly (in a minute, that is.) If you had not just added songs before now, I am less sure what the minimal thing needed to get it going is....

Posted on Jun 03, 2008

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Make sure USB mode is MTP....If this doesn't work make sure that you are connected to a 2.0 USB port....I had to install the update on to my labtop and finally it recognized it and updated

Push the power button in until it turns off then proceed with the above

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Hold the menu button down for 15 seconds. This will reset the player

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This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

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Try holding the power button for about 15-20 seconds. This usally shuts the whole thing down.

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I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

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tyr taking the battery out or try holding the power button and the play button at the sametime for 20 secs.

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download some firmwire from http://sandisk.com/Retail/Default.aspx?CatID=1376

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