Question about HP Pavilion dv9823cl Notebook

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System power won't stay on after power botton is pressed

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Hmm -- that sounds like a dead motherboard -- lets try some exercises

is the battery fully charged ? if yes, turn computer on without AC adapter
if not, take battery out and use AC adapter only
if that fails, its a mainboard issue (but not 100% certain)

can you give me your phone #, and i will call you -- i have to ask you a few questions concerning your system
also, give me your computer S/N (located on back of computer)

Posted on Oct 15, 2010

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