Question about HP Officejet Pro L7780 All-In-One InkJet Printer

3 Answers

Can not scan to computer

When trying to scan to computer get message "no scan options" refer to documentation. Its no help

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  • 106 Answers

Hi,

below are the steps that i want you to follow. The "NO SCAN OPTIONS" refer to the absence of options when you try to scan using the printer button your printer. However, if you are going to scan from the SOlution center installed in your computer, it will scan without any problem.

Step two: Populate the destination list The destination list must be populated in order for the Scan To function to work. Follow these steps to populate the destination list.

  1. Open the HP Solution Center. Use one of the following methods to open the HP Solution Center.
    • On the Windows desktop, double-click the HP Solution Center icon.
    • On the taskbar, click Start , Programs , or All Programs , click HP , and then click HP Solution Center .
    If more than one HP device is installed, click the tab for the All-in-One product. The HP Solution Center shows only the functions, settings, and support options that are appropriate for the selected HP product.
  2. Click Settings .
  3. Click Scan Settings and Preferences .
  4. Click Scan to... Setup .
  5. Click the Destination List tab.
    NOTE: Depending on the computer performance, it can take several minutes for the Front Panel Destination List to populate after the printer or computer is turned on.
  6. If the Front Panel Destination List is empty, continue with this procedure. If the Front Panel Destination List contains valid scan destinations, proceed to step three to uninstall and reinstall the software.
  7. Click each program to include on the Scan To list.
  8. Click the Add arrow.
  9. Click OK .
  10. Scan a document using the Scan To button on the front panel.
  11. If the scan fails, try to scan using the HP Solution Center Scan button. If the scan still fails, please let me know.

Thank you so much.


adonscott

Posted on Jul 04, 2008

Did anyone get this to work? The link provided did not work.

Posted on Jul 04, 2008

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  • Expert
  • 85 Answers

Hi Just go to this page
http://welcome.hp.com/country/us/en/support.html

Choose START DETECTION

Should install all you need

Please come back and let me know if it fixed it?

Good Luck !

Tinteiros (Ebay)

Posted on Jun 03, 2008

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komguy
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SOURCE: when trying to scan a photo from the c7280 to the

That's because it's not a printer problem. The scan options are in your computer in the scanning software for your machine. Before you can scan you need to be connected to your computer with scan software running to tell it how to scan, what you're scanning, and where to send and save the image you scan.

Posted on Apr 20, 2010

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Try ths:
This happens mainly when you try to scan from the printer ;
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Click on scn settings
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Select all the option available to updrade the Front panel menu list and click on ADD
Click on Update;
Restart the computer and the printer and try to scan.
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