Hi slimline 3421 turns on then shows a windows loading files screen, then windows logo screen but without logo, only loading bar then blue screen, at the hp logo screen if I choose F11 screen goes blue, but F9 and F10 work fine. Please help. Regards Chris

perhaps you need to reinstall the operating system,the system files might be corrupted because of power problem,and there's "windows loading files" thing,so the windows cannot go further because it cannot find some files while loading. do you need any help with installing operating system?

hi i have the solution to ur problem it's basically when ur windows file gets corrupted u will observe this sort of error message like what u have described a blue screen i recommend to install a fresh version of windows u can do this without losing any of ur critical data just follow these steps:
STEP 1:as soon as ur PC starts and u observe the logo on ur screen for e.x(INTEL,MERCURY) domething of this kind press F 8 immediately and u will see the next thing on ur screen is the PC asking to on ur system or load windows by providing some options select the option containing my msot recent settings that worked and ur windows will load surely without any blue screen error
STEP 2:as soon as ur windows will load try backing up ur critical data in a separate drive other than the drive containing ur windows files and folders and then install a fresh copy of windows or u can also repair ur previous windows using windows boot CD.
was this helpful to u if yes pls do rate my solution and thanks for visiting fixya.
NOTE: if the option u select do not work try other option specifying to load windows with all files and folders this will work sometimes but the above option works 99% perfect and if u face any problem just insert the windows boot CD and try repairing ur previous version of windows.
with warm regards-bonefirediv.

reinstall windows then use Hard disk maintaining apps.

Hi. All Dell Notebooks has this Image Restore in one of the partitions of the hard drive.

You may restore factory settings of your computer but your files will be lost.

Try to boot using safemode with networking first so you can save your files online.

Turn your computer on and on the Dell logo, press Ctrl+F11 if system came with pre-loaded XP then follow the intructions.

If system came with windows Vista, on Dell logo, press F8 and select Repair your computer and press Enter. Click Next and/or enter your password if asked. If not, follow the intructions until your system goes back to factory image.

Hope it helps!

^_^

First, I want to know if you sees the Dell logo after turning on the laptop? If yes then this is no boot issue.
1. Immediately run the PSA. Make sure laptop is off. Press and hold down the Fn key, while holding down Fn key press the power button at the same time just once. Once the Dell screen loaded you can now let go of the Fn key. Check if the PSA will run short test for the LCD, RAM and HDD. When full color displays on the screen just press Y. PSA will continue. Just take note of any error code will appear on the screen such as 0141, 0142 and 0146 these are HDD failure errors which means HDD needs replacement. If the test says no errors found then proceed to step 2;
2. Try restarting the laptop once you see dell logo then keep tapping F8. Select last known good configuration. Press enter key. Just wait and check if laptop will load Windows. If not then, restart laptop keep tapping F8 try to select safe mode check if it will load Windows. If not then prepare the Windows OS disc the one came with your laptop.
3. While laptop is on insert the Windows OS disc. Restart the computer. On the Dell screen keep tapping on F12 to show boot menu. In the boot menu select CD/DVD ROM Drive. Press enter then keep tapping on space bar until it will say Windows loading files, please wait.
4. In the User Interface it will show you some options to select. Once the Install screen comes up look on the lower part select Repair Your Computer. If will ask you to do Startup Repair, please do start up repair. If fails try the System Restore. If fails then step 5;
5. If you have important files in your HDD then back up your files first. After backing up of files you can now install the Windows OS. Here is the process in installing the Windows OS. Insert the Windows OS disc, restart the laptop, keep tapping F12 on Dell screen, on boot menu select CD/DVD ROM Drive.Install the Windows OS. Just complete the installation.After the installation install the laptop drivers.

If your system is PC Restore Equipped, it will show show a black page with a blue bar across the top after the Dell Splash Screen. the bar will have www.dell.com in White letters. If you see this page for about a second during the boot process, the system is PC Restore Equipped. At the page with the blue bar, press CTRL+F11 and that will initiate the restore process. Providing the image is not damaged, then restore process takes about 20 to 30 minutes and will return the system to out of box configuration. If there are any errors or if the PC Restore page is not available, then you'll have to do a clean install of Windows using the Dell Windows XP CD that came with the system, then load drivers and applications.

Press F8 continuously while starting the computer. When black screen appears eventually (right before Windows loads), choose Last Known Good Configuration.

You can try also to do reformat your hard drive as fresh unallocated one before doing formatting again to install windows. And check your installation disk for scratches.

may be some of your windows system file is got currupt, u can try by starting ur system in safe-mode. if it starts in safe-mode restore the system to privious date
start>> programmes>> accessories>>system tools>>system restore

Your Vga hardware is under trouble - Laptop VGA is builtin with the motherboard so we can say your motherboard has to be replaced - Also note that if any hardware corruption or failure as well as some file corruption windows os automatically reboots. It will reboot until you solve your issue............