Question about Maytag 15 cu. ft. / 425 liter Upright Freezer MQU1556A

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Drain iced up in freezer

Freezer is frost free-purchased Sept 2004. Instead of the moisture draining into the pan on the bottom of the freezer (outside of freezer on the floor) the water is freezing at the drain plug and the water is shedding inside the freezer and making ice at the bottom of the freezer. A service man said that the reason this happens is the poor design of the freezer. I t hasnt happened for 4 years-what is wrong?

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  • 2 more comments 
  • tdub1977 Sep 10, 2008

    The ice maker has been manually turned off but a layer of ice is accumulating in the bottom of the freezer. It doesn't appear to be running down the back of the freezer as if it was overflow form the ice maker? Not sure what would be casing this? Please help?

  • Anonymous Sep 28, 2008

    The defrost water is freezing on the bottom of the freezer rather than draining out. Now the water is leaking all over the floor.

  • Anonymous Feb 17, 2009

    Freezer drain pipe icing up on a frost free freezer

  • Anonymous Apr 24, 2009

    I had the same problem. I live in Hong Kong and my service provider would come and first I had to pay for new seals for the door and then they kept saying it was the timer for the defrosting cycle which I had changed three times within 18 months. In the end I decided to get rid of it but first I took all the covers off on the inside as well as at the back to see if I could work it out and I realised that all along it was the plug hole att the bottom of the inside where the water is supposed to drain into the tray underneath that was plugged up with dirty slime. Now I just keep an eye on the bottom of the freezer and as soon as it starts icing up I take out the inside covers, knock away the ice to uncover the drain hole, remove the drain pipe from the back and clean out the hole with a pipe cleaner. It is a design problem and I'm quite upset that the service people never caught on to it and had me paying loads of money for new parts that was never needed.

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The draining pipe is block with something, you can melt the ice with a hear drier or hot water, then put a wire true the pipe and after that, test the pipe again.

Posted on Dec 13, 2008

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