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Magellan gps 1430. boots up OK. but touch screen does not respond.

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  • George Inglessis Oct 15, 2010

    it's about a year old. Hasn't been used much.
    I think it's a mechanical problem--not software.
    George

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  • 4,472 Answers

How long have you owned the unit? First thing I would try and do is update the unit:
http://www.magellangps.com/support/magellan_software_download.asp
Once I know how old the unit is I can give you the best course of action.
Thank you,
Lee

Posted on Oct 15, 2010

  • Lee A.
    Lee A. Oct 15, 2010

    If you've owned it less then a year then the unit is definitely under warranty and I would have it repaired/replaced under warranty by Magellan. If it's close to a year I would still complain as you shouldn't be having these kind's of issues and the problem should still be covered by them.
    http://www.magellangps.com/support/warra...
    Follow that link to get warranty repair information or start the repair process.
    Thank you,
    Lee

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