Question about Arris SURFboard SBG900 Wireless Router (DHSBG900)

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My router is visible to all within my residence. How can I make it private again?

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Provided your provider has not locked the feature you should be able to browse to your gateway (look at "Local Area Connection -> Status" in control panel to verify gateway) and setup/resetup wep/wpa/wpa2 keys

Posted on Oct 15, 2010

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Rerun the "router configuration wizard", and either put a password onto the router (so that only those who know the password can connect) or tell the router to *NOT* "broadcast" the SSID of your network.

Posted on Oct 15, 2010

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My kid pulled the plug on my wireless modem, and now I am not able to make my wireless private. It is visible to anyone within range of my residency. Can you assist?


It sounds like the router was reset to manufacturers default... you may need to untick the box that says to broadcast SSID, and you may want to check to make sure that you are using an encryption such as WEP on the wireless connection.

Oct 15, 2010 | Arris SURFboard SBG900 Wireless Router...

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Explain how to go about using a static or dynamic link to access a remote computer that has an ethernet PTZ camera from d-link install so that the camera can be viewed remotly.


you need to do some port forwarding and possibly use a static address assigned to your camera.
remotely is this context means being able to access the camera feed when the camera is behind a router. in essence what you are trying to do is this:

camera ------ (private) router (public) ---------- internet ------- remote user.

the private side or your router is the one that you control, the private side is what is known as being "behind the router"
your router requires to be able to forward traffic from the public side for this you need to do some port forwarding.

a practical example that you can follow can be found in this website if you look into the Support Resources>FAQ section under the title "How do I remotely view DCS-6620 or DCS-6620G series cameras that are behind a router or gateway?"

the article from dlink goes like this:

For each camera that resides behind a router or gateway, three ports must be forwarded by the router to obtain both audio and video. If audio is not desired, only the HTTP port will need to be forwarded. The three default ports are as follows:
  • 80 (TCP) HTTP Port (allows access to web-configuration and transmits video if other ports are not forwarded)
  • 5002 (TCP/UDP) Audio Channel Port (transmits synchronized audio)
  • 5003 (TCP/UDP) Video Channel Port (transmits synchronized video)
These port numbers will need to be changed in the camera configuration on each additional camera that is added behind the router. Port numbers can be changed from the Advanced > Network screen.

please look in to the section described within the link to see how camera and router need to be configured.

I hope this helps!

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First option is to forward ports where your friends can connect to. The second option is to put your computer in DMZ. These options can be found on the router settings.

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First: If you have a sales department, don't you have an IT department?
And if not, WHY not?

You will get the APIPA address b/e your DHCP server is not working properly. That can be your router or your DHCP server. If that server is within reach go and check if DHCP is running. Otherwise restart that service.

It might help of you could describe your setup more detailed. What kind of server, how many PC's, problem with all of them (apart from sales)...

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you need to set port forwarding for the correct ports, the default port number is 21. so you need to forward port 21 for 192.168.1.50

then go to www.whatismyip.com

copy your ip and add" :21 " without the " " in to the address so it looks something like this: 85.76.240.1:21

now your friend should be able to login from internet explorer for examble after typeing ftp://yourip:21 or from my computer by typeing ftp://yourip:21 into the address bar.

if you need more assistance let me know. im here to help.
Also if you are intrested we can try remote assistance to solve the problem but I would like some compensation for my time with remote control.

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