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You can here it spinning because it is still working however the lense of your DVD burner might be faulty at this point. Try to use a different CD or DVD for you to see it it will be read by your Burner if not the problem is the lense.
you burner is suppose to read disks even when its not on a pc. check that out, ie disconnect it from the pc and insert a audio cd jus to check if it reads the cd, its suppose to spin and not stop. that shows its reading. if it doesn't then its dead. you will need to replac it
CD/DVD ROM drives like yours employs two lasers to work properly, one for CD read function and the other for DVD read function.
It seems that your laser for DVD reading is either dirty or damaged.
Try an optical drive cleaner, if that does not fix it, you are going to have to replace the drive. If you have warranty then replace it or have it
fixed. However, if your warranty has expired then the best thing to do is
to buy a new one. They are not expensive these days so the price
difference between fixing it and buying new should not be huge.
A lens cleaner disk should be available from most computer shops.
I assume you have proper software for DVD video playback like PowerDVD, VLC media player etc.
Does this happen to all cds? If yes, your DVD/CDrom might need cleaning. Try cleaning it using a cd cleaner and let it spin for 30 seconds. If it still does not read cds, you can open the casing and clean the lens with a soft earbud damped in an alcohol and gently wipe on the lens. Put everything back and try playing cds again. Also, make sure that your cds are clean so that the lens wont be having hard time reading them.
Thanks for coming to FixYa, The problem you have is either a well documented software problem or a failing drive.
Click the below link, then scroll down and click the "Fix It" button. Follow the onscreen instructions, restart when it's done and see if your drive re-appears. If it does, you're done, if it doesn't work then your drive is most likely failed and you should replace it.
If the CD or DVD disks you inserted work in some other reader, then your reader is the problem -- even though it is properly connected to your computer, and Windows has the correct device-drivers, it is the "hardware" that is the problem.
When you insert a disk, rotate it to some position, i.e., top-lettering goes in first, and close the drawer. Do you hear the drive start to spin the disk? Open the drawer. Is the disk in the same (non-rotated) position? If so, then the motor that spins the disk is the problem. If the disk does spin, but nothing happens, then it is the "laser" part of the mechanics that is not working.
So it won't play movies most of the time? Time to replace the drive more than likely. When a laser gets weak, sometimes it wont read the DVD's, but will read regular cd's without problems. Eventually it won't read anything. The laser requires more power to read a dvd than a regular cd. The laser itself it adjustable, doesn't always work, but it's a sure sign that its on its way out. They are cheap to replace these days. :)
When you say it won?t read are you trying to play commercial DVD movies or read DVD data disks?
If you're trying to play movies then you need a couple of things the first being some type of player program. Real player works as does Windows media player but usually DVD drives come with a striped down version of PowerDVD or WinDVD.
If you in fact have a player installed and when a DVD is inserted in your drive it doesn't play it may not be configured to automatically play DVDs. Try opening your player program and trying to manually play your DVD.
Let us know if you have any success or if you need more assisted. If you do let us know what player program and operating system you have and any error messages that may appear.