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Dvd-r won't read anything

It will spin and it says it is working properly but wont read

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  • b subie Jun 03, 2008

    and how can I fix that

  • Patrick Michaels
    Patrick Michaels May 11, 2010

    hmmm...maybe it's needing a firmware update?

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  • 3,587 Answers

Go to the website for whoever makes this(not mentioned in your posting) and get new drivers.

Posted on Jun 03, 2008

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My 6750a won't read disks. I can hear the drive starting to spin, then it gives out after ~.5 sec. it tries to spin again, but the same thing happens. after about 6 tries, it gives up and wont run...


You can here it spinning because it is still working however the lense of your DVD burner might be faulty at this point. Try to use a different CD or DVD for you to see it it will be read by your Burner if not the problem is the lense.

Thanks for using Fixya

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Try an optical drive cleaner, if that does not fix it, you are going to have to replace the drive. If you have warranty then replace it or have it fixed. However, if your warranty has expired then the best thing to do is to buy a new one. They are not expensive these days so the price difference between fixing it and buying new should not be huge.

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Hi,

Thanks for coming to FixYa, The problem you have is either a well documented software problem or a failing drive.

Click the below link, then scroll down and click the "Fix It" button. Follow the onscreen instructions, restart when it's done and see if your drive re-appears. If it does, you're done, if it doesn't work then your drive is most likely failed and you should replace it.

www.microsoft.com/kb/341060/

Hope this helps FixYa,


Chris

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When you insert a disk, rotate it to some position, i.e., top-lettering goes in first, and close the drawer. Do you hear the drive start to spin the disk? Open the drawer. Is the disk in the same (non-rotated) position? If so, then the motor that spins the disk is the problem. If the disk does spin, but nothing happens, then it is the "laser" part of the mechanics that is not working.

Replace it.

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