Question about Maytag Neptune MAH5500B Front Load Washer

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Neptune MAH5500B error code LR

Looks like I'm not the only one with this error code! Ugh, I miss my old washer!
You suggested replacing motor. What kind of cost are we looking at and can my hubby do it himself?

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  • Anonymous Aug 20, 2008

    Out of nowhere the error code of LR showed up and the machine stopped working. Nutts.

  • family09 Aug 21, 2008

    Same thing here, I was doing laundry , and with my load a code Lr came up, and I had no idea what it was. I was told it was a problem and it was a Locked Roter? I was told it was a 200.00+ part, plus the service call. Not sure it was worth buying the 2nd to the most expensive washer on the floor, and to have problems like this! Good Luck to all if this happens to you. Maytag Customer Service I have to say though has been Very Helpful!!

  • Anonymous Nov 17, 2008

    My son pulled the door while it was running I have LR on display panel and the clothes are soaking and cannot get them rung out. Model MAH5500BWW. My machine is 7 years old and from what I have read, I don't think I should spend any money getting a repair man out here. Sounds like it is going to cot $300 -$400 to fix. Since day one I have had the mold and mildew issue that so many have had. Should I not waste any effort, and just buy a new machine as much as I don't want too??

  • starbaby2002 Dec 29, 2008

    My Neptune 5500B showed LR on display. I unplugged it. I noticed the softener had not dispensed. When I replugged and reset the washer it went through cycle, but seen to spin real slow...clothes were real wet the LR didn't return on display. Timer got down to 1 minute and stayed there. Door lock came on and off several times. Am I also looking at the same problems with this model that needs motor and control board replacement.

    I've had no odor problems.

  • Veyonce68 Feb 02, 2009

    My Maytag Neptune displayed a LR code. For the first time today in the 6 years I've owned this product I used a really cheap detergent. Could this be the issue?

  • cobbfab Feb 02, 2009

    lr light won't reset



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Motor & motor control board...........machine should have been re-called

Posted on Jun 03, 2008



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2 Answers

I have Maytag Neptune front loader washer. When


Error LR means Locked Rotor.

Either the motor is faulty, there is a wiring problem, or the control assembly is faulty.

Try tripping the circuit breaker to reset the machine, if code comes back a technician must have a look at the motor.

Jun 13, 2010 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Neptune - has Lr displayed where time remaining for wash usually displays. Doesn't finish.

Hello there
The LR error on your non-spinning Maytag Neptune is usually, though not always, accompanied either by a burn spot or a blown fuse on the Motor Control Board.

Burn Spot on a Maytag Neptune Washer Motor Control Board (click to enlarge)
Blown Fuse on a Maytag Neptune Washer Motor Control Board (click to enlarge) Either way, it means just one thang: a new motor and motor control board kit are in your future.

Dec 25, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Error code Lr

locked rotor you need a new motor control

Oct 01, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Fills with water then code LR comes up and it does nothing

Hello tombs72,

Unffortunately the LR code means locked rotor. Normally this requires replacing the motor and motor control board (sold together as one unit). I hope this answers your question.


May 01, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune MAH5500B Washing machine


Usually, the LR or 'Locked Rotor' indicates a problem with the motor / motor control board or MBC. The MBC is located near the floor on the right side. See for disassembly photos. The original MCB's had a high failure rate so Maytag redesigned the MCB and the motor. The motor conversion kit is part number 12002039, which includes the new motor, MCB, harness and takes about an hour to install. You can inspect the MCB for either a blown 10 amp fuse or if you see components that are burnt or discolored. If either of these is the case then you will need the motor conversion kit.

In addition, as your Neptune ages you might notice the spin cycle getting louder to where it will sound like a jet plane taking off. If this is the case then you can replace your bearings and seal kit. See You can also rent a special Neptune bearing tool called the tony tool which includes the use of a DVD that shows you how to take apart Neptune, replace bearings and install the 12002022 seal kit. I hope this helps...

Jan 17, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Neptune Washer

lr is a code for a locked rotor assy, on the motor itself, depending on age of machine you might have warr on the motor(part anyway) check your user guide and warr info. probably gonna need to install a "neptune repair kit" which includes new motor and new motor controller

Nov 03, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Fills with water but wont wash or spin

The code LR stands for locked rotor you will need a new motor and motor control kit pretty expensive and only covered under you warrenty for a year!

Aug 11, 2008 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Getting error code#06 Lr Locked Rotor

I too had the Lr problem on my Maytag MAH5500B. We had it fixed once when it was still under warranty but when it appeared again this summer, I was told that it would cost at least $500 to repair -- in other words, get a new one.

With nothing to lose, I simply unplugged the unit, opened the front and reset (as in pull out and re-insert) the jumpers to the control unit on the bottom right. It's been working fine since and I run it at least twice a week. I noticed that the Lr error would appear when I interrupt the wash cycle once it begins. When the error message appears, I simply unplug it, wait a few minutes and start it up again.

It is after all, a computer...and all computer could use a reset once in a while.

Feb 24, 2008 | Maytag Neptune MAH5500B Front Load Washer

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