Question about Sony Handycam DCR-HC21 Mini DV Digital Camcorder

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The cassette door will not shut when I put a tape in it. It will shut when there is not a tape.

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This is usually caused by a defective component in the tape detection circuitry and can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


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Posted on Oct 18, 2010

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Posted on Jan 02, 2017

  • 883 Answers

SOURCE: machine just shut off when opening the cassette door. Locked up!!

look for a tiny pinhole and insert a pin while powered up to reset the device

Posted on May 27, 2007

  • 34 Answers

SOURCE: Cassette door is not closing

Your loading motor is no longer working or your mechanism is out of alignment.

Posted on Sep 05, 2008

caroldon
  • 17129 Answers

SOURCE: I have a Samsung SD263.

There is a fault in the loading mechanism that has resulted in the mechanism being out of alignment or failed.
If you hear any motor noise as you switch on the camcorder then the problem is related to failure of link of the loading mechanism , can be a gear , belt or pulley that has slipped off.
However if you do not hear any noise then the possibility of failure of the motor drive, driver circuit- loading IC- or the motor. Now this needs a technical check of the voltages to the circuit to confirm and you must be versed with basic electronics and some mechanical skills, so as to remove carefully the panel , boards and check the mechanism.
In fact it is no as easy as mentioned above but the work needs good attention and skill to infer.

Posted on Feb 23, 2011

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You have two options turn off at mains and give it a gentle bang a couple of times this might free the tape and let the head go back to start possition its upto you how hard you tap it but doing this usually works and will allow you to get the tape out failing this then its going to be a case of stripping it down till you can get access to the tape head and be able to free it from the tape allowing door to open let me know how you get on ok and if you need further assistance

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look for a tiny pinhole and insert a pin while powered up to reset the device

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