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I have a philips hdd163x mp3 player and it has frozen up and i can not do anything with it

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The player's firmware is probably corrupt. When the player freezes, press and hold [VOL+] & [POWER] to reset.

Make sure that you are running Windows XP & Windows Media Player 10. If you have Media Player 11, you will need to uninstall it to roll back to version 10.

Connect the player to the power outlet, and the PC.

Run the Philips Device Manager, and select the Repair / Restore option and follow the on-screen prompts.
This will format the player and re-flash the firmware.


If this still doesn't help, then it is likely that you have a faulty hard disk in the player.
These are a standard 6Gb Hitachi Microdrive, and are readily available.

Posted on Jun 10, 2008


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