Question about Sony Handycam HDR-HC5 Camcorder
Hi, its sound like if you have a mechanism problem it could be the alignment of the mechanism or a sensor ,because as i can see it doesn t detect the tape when you slide in the cass housing..its could be the cassete in switch locate on the door .you may need a tech to fix this.
hope that will help..
Posted on Oct 17, 2010
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Posted on Jan 02, 2017
solved the problem very easy in 5 seconds... by removing all batteries .. then shake the camera very hard (or alternatively hit the bottom hard with your hand -at your own risk-) .. now the memory can't hold that there is an error and with the hitting things get better: got it from: Re: Re: Re: Self Diagnosis C:31:22 Jim - 16th Jan 2005 9:33 When you whack the camera (I don't advise it) you are probably loosening the debris or condensation enough to get the camera going. The reason for the battery removal is to reset the camera so old error codes are wiped and to get them again the problem must recur. If you take the batteries out and put them back in with positive results the movement involved in doing this probably serves as well as whacking it (sometimes just turning it over a few times will work). I have in fact seen with my very eyes, repair people (independent not at Sony) take a camera in, wait until the customer was out the door, take the main battery off, whack the camera VERY HARD and turn it back on. This has worked so many times I am embarrassed to mention it. They then put the camera on the shelf for a couple of days and call the customer back and charge them for a complete (and expensive) cleaning. The camera was usually fixed before they got to the car. I would offer you some simple advice (from experience and observation) that you may take or not at your own risk. Understand that anything you do in an attempt to fix your own camera may result in complete failure and irrepairable damage to your camera, including anything I mention here. Just be forewarned
Posted on Feb 03, 2007
SOURCE: cassette loading error 31:23
I have had this same problem several times. In all cases the problem has been a tape that has been run at the very end of it's lenght and it is too tighten. I loose the tape manually just a bit and it helps. Just be careful not to leave the tape too loose.
For loosing the tape you have to push the lock button with e.g. a pen and while doing that just take the tape out just a bit. Tape should be left at the level it was. It must not look like a loosen tape. If you get it out too much, just roll it back by twisting the reel again while pushing the lock button down.
To be able to loose the tape you of course need to open the protective lid first. For this there is a separate lock switch at the side of the cassette.
Posted on Mar 05, 2008
I have been fighting the same problem. I just now picked up the camera and a small rubber roller fell out of the tape door area. I was not sure where it came from but looking closer there are 4 small rods sticking up on the right side inside the area where the tape is located. It looked like this was where the roller went so I placed it on the center rod and replaced the tape. This solved the problem and I am now able to view and recored as before. There most likely is a part that has either fell or broken off or is loose inside the tape area.
Posted on Aug 03, 2008
i know what setmaz says sounds kind of ridiculous; but i got desperate and tried it myself... i can say that as far as i go its a proven method and the camera will start working
Posted on May 14, 2009
Sony says C31 is a Tape Loading Error. They suggested removing the camera
battery. Then re-connect and then re-set the camera back to factory
conditions. If it persists it may require attention. May also be a mechanical problem such as
is the back Rubber wheel in the proper place and the white plastic
lock is not there? flip the camera upside down it's come out
(the white plastic lock) then place it BACK
It may also be a bent lever. Try the factory restore first.
Posted on Jun 14, 2009
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Feb 11, 2011 | Sony Handycam DCR-HC21 Mini DV Digital...
In DCRTRV430 Camcorder, the C:31:42 error message is a Self diagnostic display. This message can be clearly identified by the help of a Sony Authorized service technician. Each of these codes indicates the symptoms and resolutions of the Camcorder. In C:31:42, the issue is with the tape and the tape mechanism.
I suggest that you remove and reinsert the tape to check if it helps. You may also try inserting new tapes in the Camcorder. Please remove the battery and/or power cable, connect, and perform operations from the beginning. You may also try resetting the Camcorder back to factory default after removing the tape.
To Reset the Camcorder, perform the steps below:
? Please open the LCD screen to locate the RESET button.
? To reset the Camcorder, press the RESET button using a sharp-pointed object.
? Please make sure that the Camcorder is turned on while pressing the reset button.
Also, try turning off the Camcorder and remove the battery pack. Then move the 'Power Switch' of the Camcorder to the ON position
for 1 minute. After about 1 minute, move the 'Power Switch' to the OFF position.
Now reinsert the battery, turn on the Camcorder and check whether it is working fine.
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